Medical Receptionist - Full Time/Part Time

Rendr; New York (NY); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Match

Paid Time Off

Paid Holidays

Commuter Benefits

HSA/FSA/Dependent Care

Job summary

Rendr in New York City is seeking medical receptionists to create a warm, efficient first impression across our network of clinics. You'll greet patients, schedule appointments, verify insurance, and support front desk operations in Brooklyn, Manhattan, and Queens.

The role emphasizes outstanding customer service, accuracy with patient records, and sensitivity to confidential information. Bilingual English-Chinese skills are required, and you will join a diverse team committed to accessible,

Qualifications

• High school diploma or equivalent.
• Bilingual in English and Chinese.
• Excellent verbal and written communication.
• Strong organization and multitasking.
• Experience with EMR systems preferred.

Responsibilities

• Greet patients and direct them to the appropriate team.
• Schedule and coordinate appointments.
• Process insurance information and collect copays.
• Check-in patients and assist with paperwork.
• Answer phones and respond to inquiries promptly.
• Maintain patient records and confidentiality.
• Support lab or imaging report processing as needed.

Skills

Bilingual English/Chinese

Education

High school diploma or equivalent

Job description

Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package.(Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer: (eligibility based on hours with Rendr)

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account

Job Overview:

Medical receptionists are responsible for providing a great first impression of Rendr by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit. We have available job opportunities across different boroughs, including Brooklyn, Manhattan, and Queens.

Essential Functions:

• Warmly greet and direct patients, vendors, and visitors as they enter the practice.
• Schedule new appointments and coordinate follow up appointments.
• Process insurance information to determine patient eligibility and collect copays accurately.
• Check-in patients upon arrival and assist with completion of paperwork when needed.
• Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
• Check/prepare lab or imaging reports.
• Verify accuracy of patient information and make appropriate changes or updates in records.
• Conduct follow-up reminder calls to patients when needed.
• Answer phone calls and handle all inquiries in a prompt and professional manner.
• Help patients in distress by responding to emergencies.
• Handle sensitive and confidential patient data appropriately.
• Other related duties as assigned by office manager.

Qualifications:

• Highschool diploma or equivalent preferred.
• Bilingual in English and Chinese required.
• Excellent verbal, written, and interpersonal communication skills.
• Strong sense of accountability.
• Dedication to patient satisfaction and safety.
• Adaptability and flexibility able to work in different offices.
• Ability to work independently and in a team environment.
• Strong organizational skills with ability to manage competing priorities.
• EMR system familiarity preferred.

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!