Medical Receptionist - paid local travel, full benefits

EyeCare Partners LLC; Richmond (VA); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Vision Dental Life Insurance

401k with employer matching

Paid time off

Paid holidays

Maternity leave

Competitive base pay

Employee discounts

Descripción de la vacante

Retina Institute of Virginia is seeking a Patient Coordinator in Richmond, VA. The role will greet patients, manage check-in/out, handle calls, and support daily administrative tasks while coordinating across multiple locations. Travel is required to Colonial Heights, Williamsburg, and some trips to Fredericksburg and Tappahannock with mileage/time reimbursement.

Pay is $18-$21 per hour DOE. Full-time schedule with weekly hours, open Monday–Friday 7am–5:30pm, plus occasional earlier/later shifts

Formación

• Minimum Required: High school diploma or GED.
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

Responsabilidades

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Answer phones (external and internal); assure prompt, courteous service at all times.
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule.
• Manage patient flow in the office.
• Knowledge of common fees charged for common visits and collect correct payments.
• Complete daily reconciliations / close day / countdown cash drawer.
• General office duties and cleaning as assigned by manager

Conocimientos

Customer service

Communication

Teamwork

Time management

Professionalism

Educación

High school diploma or GED

1 year related experience

Herramientas

Excel

Word

PowerPoint

Outlook

Descripción del empleo

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

Company: Retina Institute of Virginia

Job Title: Patient Coordinator

Location: Richmond, VA and requires regular travel to Colonial Heights and Williamsburg and some travel to Fredericksburg and Tappahannock. We pay mileage and time worked for travel!

Pay: $18-21 DOE

Hours:

• Full Times
• Our clinic is open Monday-Friday 7am-5:30pm
  • Your shifts will fall within these hours
  • You may need to work a little earlier and/or later as needed
    
• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts
  

SUMMARY

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visitsand collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED)
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.