Medical Receptionist - OBGYN

Trinity Health Corp.; Elmwood (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Connecticut is seeking a Business Services Representative for their OB/GYN department. This front-desk role is crucial in delivering a welcoming experience for patients, handling scheduling, insurance verification, and supporting clinical staff. Ideal candidates are organized and personable, passionate about women's health.

Benefits

Great benefits effective day 1

Career growth and advancement potential.

Diverse and inclusive culture.

Qualifications

• High school diploma required.
• Experience in a medical office/billing preferred; knowledge of medical terminology is a plus.
• Excellent keyboard and computer skills required.

Responsibilities

• Schedule appointments and check patients in and out.
• Verify insurance and collect copays.
• Support clinical staff with administrative tasks.

Skills

Interpersonal Communication

Customer Service

Organizational Skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows based computer environment

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose:

Business Services Representative – OB/GYN is a key front-desk role supporting a busy women’s health practice by creating a welcoming and efficient experience for patients. Responsibilities include scheduling appointments, checking patients in and out, verifying insurance, collecting copays, managing referrals and authorizations, and maintaining accurate records. Also supports providers and clinical staff with administrative tasks such as chart preparation and handling incoming communications. Perfect for someone who is organized, personable, and passionate about supporting women through all stages of care.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.