MEDICAL RECEPTIONIST - MULTISPECIALTY - PHYSICIAN PRACTICE

JFK Johnson Rehabilitation Institute; Stafford Township (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a dedicated Medical Receptionist to join their multispecialty physician practice in New Jersey. The role involves providing excellent patient service, managing communication, and supporting clerical tasks. Ideal candidates will have a high school diploma, strong teamwork skills, and a commitment to patient care. Join a team that values collaboration and community support.

Qualifications

• Ability to learn quickly and adapt to changing patient needs.
• Prior receptionist or clerical experience in a medical office.

Responsibilities

• Receiving and directing all communication courteously and consistently.
• Greeting patients and assisting with the sign-in process.
• Managing patient check-in and check-out processes.

Skills

Adaptability

Teamwork

Customer Service

Education

High School diploma

GED

Tools

Epic

Job description

MEDICAL RECEPTIONIST - MULTISPECIALTY - PHYSICIAN PRACTICE

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MEDICAL RECEPTIONIST - MULTISPECIALTY - PHYSICIAN PRACTICE

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Medical Receptionist - Multispecialty - Physician Practice

HMH PHYSICIAN SERVICES, INC. Manahawkin, New Jersey

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• Requisition # 2025-164173
• ShiftDay
• StatusFull Time with Benefits
  
  

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Medical Receptionist provides reception and clerical services under the supervision of the practice manager and physician(s) for the patients and visitors of the practice. These services may include billing, collections, referrals, appointments, patient contact, and general secretarial duties. Must be willing to travel within 30 minutes of your home, and float to various locations.

Responsibilities

A day in the life of a Medical Receptionist at Hackensack Meridian Health includes:

• Receiving and directing all communication courteously and consistently. Adheres to HIPAA guidelines and office policy. Phone calls are answered quickly and directed appropriately.
• Greeting patients and visitors in a prompt, courteous and helpful manner. Conducting oneself in a friendly manner, by smiling, making direct eye contact and making patients and visitors feel welcome and important.
• Assisting patients with the sign-in process. Responding promptly to patient's needs.
• Supporting financial responsibilities, including: staying abreast of reimbursement and billing procedures, accurately verifying information on Audit Journal, preparing bank deposits and credit card batches and signing and dating completed daily cash receipts.
• Monitoring general office supply inventory and equipment, including working with Team Members to determine their supply needs. Notifying Practice Manager, or designee, when supplies are low and initiating ordering of needed supplies and equipment.
• Managing patient check-in process. Consistently and courteously obtaining and verifying required demographic information (date stamp and/or copy insurance card). Collecting copayment and any applicable balances; verifying insurance eligibility; ensuring appropriate referrals are obtained (specialty offices); ensuring patient completes appropriate paperwork including but not limited to face sheet, ABN, and HIPAA forms; accurately entering patient demographic information in billing/computer system.
• Managing patient check-out process, ensuring the process is completed accurately and timely and in a friendly manner. Check-out process includes, but not limited to, reviewing charge slip, posting charges and payments into system, collecting current and past due balance(s), scheduling future appointment(s).
• Promoting patient satisfaction by providing excellent service through friendly and helpful interactions with patients and visitors. Communicating potential patient satisfaction issues to direct manager.
• Maintaining efficient and accurate filing and record maintenance system.
• Assembling new patient folders. Retrieving and returning records according to protocol.
• Adapting work schedule to meet the needs of the practice. Working additional hours as requested to maintain adequate coverage for the practice. Willing to cross cover when necessary. Clocks in at designated start time. Managing time effectively to prevent unapproved OT.
• Serving as a pre-loader for our EMR system.
• Other duties and/or projects as assigned.
• Adhering to HMH Organizational competencies and standards of behavior.
  
  

Qualifications

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education, and the ability and passion to deliver the highest quality of care based on a strong sense of patient focus are all required.
• Must be able to travel to various locations.
  
  

Education, Knowledge, Skills And Abilities Preferred

• Prior receptionist or clerical experience in a medical office
• Epic experience
  
  

Licenses And Certifications Preferred

• CPR certification
  
  

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!