Medical Receptionist I

Texas A&M University; Bryan (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Paid time off

Retirement plan

Educational assistance

Job summary

Texas A&M University Health Science Center in Bryan, TX seeks a Medical Receptionist I for Front Desk duties in Primary Care & Rural Medicine. You will greet patients, manage scheduling calls, check-in, verify demographics and insurance, and assist with billing while maintaining HIPAA guidelines in a busy clinic.

Minimum education is a high school diploma with two years of related experience; associate degree preferred. This is a full-time on-site role with competitive benefits.

Qualifications

• Required: High school diploma or equivalent with two years of related experience.
• Preferred: Associate's Degree; two years' medical office experience; EHR familiarity; Spanish language skills.

Responsibilities

• Handle patient phone calls to schedule appointments and route to staff.
• Check-in patients at front desk and verify demographics and insurance.
• Assist with billing activities and various related projects.
• Perform other duties as assigned.

Skills

Interpersonal skills

Education

High school diploma or equivalent

Associate's Degree (preferred)

Job description

Job Title

Medical Receptionist I Agency Texas A&M University Health Science Center Department Primary Care & Rural Medicine Proposed Minimum SalaryCommensurate Job LocationBryan, Texas Job TypeStaff

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries.

What you need to know

Salary: $13.00- $19.00/ hourly commensurate based on education and experience. Schedule/Location: Full-time | College Station, Texas

Qualifications

Required Education and Experience: High school diploma or equivalent. Two years of related experience.

Preferred Qualifications: Associate's Degree. Two years' experience in general office or personnel operations including one year experience working within a medical office. Prior EHR experience. Familiarity with electronic medical record systems. Fluent in Spanish.

Knowledge, Skills, and Abilities

Must be skilled in the operations of a medical office. Working knowledge of word processing software. Basic computer and typing skills, keyboarding. Interpersonal and communication skills. Ability to plan and organize effectively. Knowledge of HIPAA guidelines. Ability to multi-task and work cooperatively with others. Experience working with individuals and communities.

Responsibilities

Patient Phone Calls

Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Route calls to clinical staff and enter phone notes as appropriate.

Check-In Patients at Front Desk

Verify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in/out. Scan insurance cards and IDs. Assist patients with kiosk.

Other Billing Projects

Various projects that can include, but not limited to, correcting denied claims due to registration errors, contacting patients related to upcoming visits, scheduling patient for wellness visits, inputting demographics for hospital billers.

Other Duties

Performs other duties as assigned.

Additional Information

Machines or equipment used in the performance of essential duties Computer: 20 hrs. Telephone: 15 hrs. Copier/Scanner: 1 hr.

Eligibility and Compliance

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.

Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.

Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here!

Equal Opportunity/Veterans/Disability Employer.

Equal Opportunity/Veterans/Disability Employer.