Medical Receptionist - Harriman, TN

Crossroads Treatment Centers; Harriman (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401K with match

Job summary

Crossroads Treatment Centers is hiring a Front Office Assistant for our Harriman, TN clinic. You will check in patients, process payments, and support daily operations with a focus on a welcoming, professional patient experience.

The role involves coordinating with clinical staff, handling intake processes, and assisting with basic clerical duties. Weekends/evenings flexibility may be required; 37–40 hours weekly.

Qualifications

• High School Diploma or GED required.
• Customer Service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, or office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Provide excellent customer service by checking in patients and handling payments.
• Maintain a friendly, professional attitude toward patients and provide a 'white glove' experience.
• Guide new patients through the intake process and coordinate with clinical staff.
• Collect urine or saliva samples for drug screens as needed.
• Maintain daily financial records and reports; oversee patient accounts and finances.
• Coordinate with medical and clinical staff to manage intakes and clerical tasks.
• Provide clerical and logistical support to operating staff.

Skills

Customer service

Healthcare exposure

Office administration

Cash handling

Education

High School Diploma or GED

Tools

None

Job description

Front Office Assistant - Harriman, TN# Open Positions## Front Office Assistant - Harriman, TNApply: In-Center: Harriman, TN: Full time: Posted Yesterday: R-105080## **Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**## ## ## Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.# # ***Day in the Life of a Front Office Assistant**** Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.* Maintain friendly, professional attitude towards patients, offer a “white glove” experience.* Provide an exceptional experience by guiding new patients through their intake process.* Collect urine and saliva samples for patient drug screens as needed* Maintains daily financial records and reports* Coordinates with medical and clinical staff to coordinate intakes* Provides clerical and logistical support* Oversees patient accounts and financial responsibilities # ***Education and Experience requirements*****:*** **At minimum, High School Diploma or GED** required.* **Customer Service experience** in a fast paced environment preferred.* Experience in **healthcare, addiction medicine, office administration** preferred.* **Lived Addiction experience** is a plus. # ***Hours, Schedule, and Travel (if applicable)*** It is expected that Front Office Assistants have flexibility to support on weekends and if applicable, evenings. Expected hours for this role are **37-40 hours per week.** *See specific schedule requirements below.* **Monday - Friday 8:00 AM - 4:00 PM** # ***Position Benefits*** * **Have a daily impact on many lives**.* **Excellent training if you are new to this field.*** **Mileage reimbursement (if applicable)** Crossroads matches the current IRS mileage reimbursement rate.* **Community events that promotes belonging and education**. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.* **Opportunity to save lives everyday!** # ***Benefits Package**** Medical, Dental, and Vision Insurance* PTO* Variety of 401K options including a match program with no vesture period* Annual Continuing Education Allowance (in related field)* Life Insurance* Short/Long Term Disability* Paid maternity/paternity leave* Mental Health day* *Calm* subscription for all employees