Medical Receptionist (Full Time) at Physicians Rehab Solution

University of Delaware; Dayton (OH); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Day 1 Eligibility for benefits

Monthly PTO accrual

Job summary

The Orthopaedic Institute of Dayton is seeking a Full-Time Medical Receptionist for its outpatient therapy clinic in Dayton, OH. Key responsibilities include welcoming patients, scheduling appointments, maintaining patient records, and ensuring confidentiality of information. Ideal candidates should have 1-2 years of medical office experience and be proficient in Microsoft Office with excellent customer service skills. A comprehensive benefits package is offered with Day 1 eligibility and monthly PTO accrual.

Qualifications

• 1-2 years medical office experience preferred.
• Experience with patient scheduling & EMR Systems preferred.
• Proficient in Microsoft Office.
• Excellent Customer Service and Telephone skills.

Responsibilities

• Welcomes patients and visitors by greeting, in person or on the telephone.
• Schedules appointments in person or by telephone.
• Maintains patient accounts by obtaining, recording, and updating information.
• Ensures availability of treatment information by filing and retrieving records.
• Maintains confidentiality of personal and financial information.

Skills

Medical office experience

Patient scheduling

EMR Systems

Microsoft Office

Customer Service

Telephone skills

Job description

Orthopaedic Institute of Dayton is currently seeking a Full-Time Medical Receptionist for their outpatient therapy clinic in Dayton, OH.

Responsibilities and Duties

• Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
• Protects patients' rights by maintaining the confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to a team effort by accomplishing related results as needed.
• Other duties as assigned.

Qualifications

• 1-2 years medical office experience preferred
• Experience with patient scheduling & EMR Systems preferred
• Proficient in Microsoft Office
• Excellent Customer Service and Telephone skills

Other Skills Required

• Ability to Multi-Task
• Organized
• Self-Motivated
• Comprehensive Benefits Package with Day 1 Eligibility
• Excellent, Monthly PTO accrual

Equal Employment Opportunity

Orthopaedic Institute of Dayton provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This position requires a background check and potential drug screen upon acceptance.