Medical Receptionist/Medical Assistant

Urgent Team; Dayton (TN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision

Retirement savings plans

Paid Time Off

Job summary

Physicians Care, part of the Urgent Team family, is seeking an experienced Medical Receptionist/Medical Assistant in Dayton, TN. The role involves greeting patients, handling registrations, and providing basic clinical support in a fast-paced multi-location urgent and family care setting.

The position is full-time on-site with rotating day shifts, including some weekends. Prior medical office experience is preferred, and employees receive comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and EMR systems.
• Prior experience in a medical office setting is preferred.

Responsibilities

• Greet patients and manage registration/check-in processes.
• Answer multi-line phones and direct patients through registration.
• Check in/out patients and assist clinical staff during shifts.
• Verify insurance, process payments, and reconcile balances.
• Document patient information and assist with basic clinical tasks.

Skills

Computer skills

EMR knowledge

Phone etiquette

Education

High school diploma or equivalent

Job description

TN-Dayton
TN-Dayton | TN-PC-Dayton
455 Chickamauga Dr
Dayton, TN 37321, USA

• On-site
• Front Desk
• Full-Time
• Requisition #: MEDIC012437

Description

Physicians Care is looking for experienced Medical Receptionist/Medical Assistant to join our team in Dayton, TN.

JOB SUMMARY:
The Medical Receptionist/Medical Assistant is responsible for greeting patients, activating patient files and providing basic clinical care to patients in alignment with their medical education.

KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Promptly greets patients when entering waiting area, exam room, and laboratory or x-ray room
• Answer patient inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Consistently communicates with patients on wait times; provides direction to the next step in the treatment process
• Provides solutions to patient problems and recognizes and seeks help in emergent/hazardous situations
• Executes follow-up calls with a sense of urgency
• Obtains and accurately documents patient vital signs and weight, takes brief history, past medical, family and social history current medications, allergies and other pertinent historical information as appropriate
• Assists with patient transfers
• Assists with procedures directly supervised by the providerFollows documentation procedures and completes required documentation related to patient visit
• Responsible for ensuring patient areas remain neat and tidy throughout the day
• Responsible for cash and check reconciliation and nightly deposit drop offs
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S THE SCHEDULE?
Full-time team memberswork a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

WHAT'S REQUIRED?

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting is preferred

FULL-TIME BENEFITS INCLUDE:

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!

PRN BENEFITS INCLUDE:

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

ABOUT PHYSICIANS CARE:
Physicians Care, with 11 locations throughout Alabama, Georgia, and Tennessee, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Physicians Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday and Sunday 8 a.m. to 4 p.m. Additionally, all Physicians Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.