Medical Receptionist (FT) at Ortho Montana

Physicians Rehab Solution; Billings (MT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Prescrip.

Job summary

Ortho Montana in Billings, MT is seeking a Full-Time Medical Receptionist for the Downtown location. You will greet patients, schedule appointments, and manage front desk operations in a busy PT clinic.

The role requires strong customer service, multitasking, and familiarity with EMR systems. Equal employment opportunity is provided and background checks may be required.

Qualifications

• 1–2 years of Physical Therapy Office experience preferred.
• Excellent customer service, telephone, and communication skills.
• Experience with patient scheduling & EMR systems preferred.

Responsibilities

• Welcomes patients and visitors by greeting in person or on the telephone.
• Schedules appointments to optimize provider time and treatment room utilization.
• Reassures patients by addressing questions and maintaining the reception area.
• Maintains patient records and accounts, ensuring confidentiality.
• Collects and records patient charges and revenue.
• Adheres to policies, procedures, and confidentiality requirements.
• Supports team with related duties as needed.

Tools

EMR Systems

Scheduling Software

Job description

Ortho Montana (OM) in Billings, MT is seeking a Full-Time Medical Receptionist to join their Physical Therapy Clinic at the Downtownlocation.

Responsibilities and Duties:

• Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
• Protects patients' rights by maintaining the confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to a team effort by accomplishing related results as needed.
• Other duties as assigned.

Ortho Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position requires a background check upon acceptance.

• 1-2 years of Physical Therapy Office experience preferred
• Excellent Customer Service, Telephone, and Communication skills
• Experience with patient scheduling & EMR Systems preferred

Other Skills Required:

• Ability to Multi-Task
• Organized
• Self-Motivated
• Medical, Dental, Vision, and Prescription Coverage