Medical Receptionist/Front Desk Rose Injectables

Fremont Economic Development Corp.; Colorado; Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee mentoring program

On-the-job training

Opportunities for advancement

Paid time off

Wellness program

Job summary

Rose Injectables is seeking a professional Medical Receptionist / Front Desk Associate to join our Women’s Health Boutique Clinic in Colorado. You will greet patients, manage front desk tasks, and handle EMR-based check-ins, scheduling, and patient outreach with discretion and HIPAA compliance.

Qualifications emphasize medical office experience, strong computer skills (Microsoft Office, EMR/EHR, CRM), and the ability to travel between Colorado Springs and Canon City.

Qualifications

• Proven experience in a medical office setting.
• HIPAA compliance knowledge.
• Strong computer skills including Microsoft Office and EMR/EHR.

Responsibilities

• Manage the front desk activities and greet patients.
• Check-in/out using EMR systems and scheduling.
• Sales of skincare and merchandise.
• Coordinate administrative tasks for smooth operations.
• Answer phones with excellent etiquette and patient outreach.
• Maintain accurate medical records with confidentiality.

Skills

Medical office experience

HIPAA knowledge

Microsoft Office

CRM

EMR/EHR

Strong communication

Organizational skills

Confidentiality

Bilingual (preferred)

Customer service

Tools

EMR/EHR

CRM

Microsoft Office

Slack

Dropbox

Job description

We are seeking a professional and detail-oriented Medical Receptionist / Front Desk Associate to join our Women’s Health Boutique Clinic. The ideal candidate will provide:

• Exceptional patient service- an inviting presence as the first face greeting patients
• Efficient management of administrative tasks
• Supportive operation flow for a smooth clinic experience
• Compassionate approach to patient care - unexpected care + insight into patients by diligently working to know their transformations
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Management of electronic health record (EHR) systems
• Prior sales experience (position is base + bonus)
• Prior experience with patient outreach / engagement and CRM
• Prior knowledge or experience with our treatment offerings -lasers, injectables, skincare or medical receptionist duties is a plus.
• Prior knowledge of medical terminology and services are highly valued.
• Proficiency in computer literacy, including EMR-electronic medical records, CRM-customer retention management, Microsoft Office, Slack, Dropbox.
• Excellent interpersonal and communication skills to interact with diverse individuals
• Ability to maintain confidentiality and handle sensitive information with discretion
• Desire to grow and expand their career trajectory

We believe the medical system has become increasingly frustrating with long delays to be seen and increased impersonal visits. As women age, their body, hormones and needs change. Those changing needs must be met with a higher level of care. We work every day to re-define medicine and teach women to expect more by providing the next level care most have never experienced before- same day availability & a comprehensive approach that involves all office staff working to craft a consistent, incredible patient journey every time.

The position offers an excellent opportunity to contribute to a specialized healthcare environment dedicated to women’s health that is re-defining the way women receive healthCARE.

Our work environment includes:

• On-site physician and medical staff with over 3 decades in women's health + aesthetics
• Modern office setting
• Professional and patient centered approach
• Daily & weekly team meetings + individual one-on-one meetings bi-weekly to develop staff members
• Operational growth with a planned expansion to include multiple locations

Responsibilities /Job Summary:

• Manage the front desk activities
• Greet patients warmly, sincerely and professionally upon arrival, ensuring a positive first impression
• Manage patient check-in and check-out processes using EMR systems -Scheduling appointments & navigating last minute accommodations
• Preparing daily charts and work tickets
• Sales of skincare, supplements and other merchandise
• Coordinate administrative tasks to ensure smooth office operations.
• Answering phones & patient outreach or re-engagement with excellent phone etiquette; respond to patient inquiries promptly
• Daily reporting of metrics and KPIs
• Cash and medication handling
• Office supplies inventory maintenence and order placement
• Project coordination and support to various departments as required.
• Calendar management software utilization, multi-account email correspondence, and document organization.
• Ensure efficient communication flow in the office, other office locations and with external parties.
• Travel to other work sites, development seminars (including flights and overnight stays)
• Maintain accurate medical records, update patient information, and ensure compliance with HIPAA regulations
• Support administrative tasks such as filing, data entry, and managing office supplies
• Facilitate communication between patients and healthcare providers regarding care plans or follow-up instructions
• Ensure a clean and organized front desk environment that reflects professionalism

Qualifications:

• Proven experience in a medical office setting, preferably within women’s health or specialty clinics
• Reliably arrive to work even in Colorado’s unpredictable weather / snow
• Willingness and ability to cover multiple location sites (currently Colorado Springs + Canon City)
• Excellent computer skills including proficiency in Microsoft Office applications and office management software and CRM
• Knowledge of HIPAA regulations to ensure patient privacy and confidentiality at all times
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail
• Bilingual abilities are preferred but not required; fluency in additional languages enhances communication with diverse patient populations
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Professional appearance and demeanor aligned with healthcare standards
• Ability to stand for extended periods of time, lift /push / pull / carry / overhead lift 40lbs.
• Ability to fly and travel including overnights
• Adhere to a smoke-free work environment with a modest dress code for professionalism
• All candidates offered a position will have background / credit check and drug screen. You will also be required to sign a confidentiality/intellectual property agreement prior to starting.

About:

Rose Injectables ranks top 1% in the U.S. for Medspas with 2 locations starting in 2026

#1 for women's health procedure (Perky Peach)

Top percentile for Biote hormone replacement therapy.

Rose Injectables is a pillar in the aesthetic industry and the founders, with over 2 decades in aesthetics, are national speakers and trainers for advanced treatment modalities including in-office, awake liposuction. They have trained over 5,000 medical practitioners to date. Services are provided to patient on a national level for the absolute best care and experience women deserve. Their voice matters and they need to be heard.

Pay: $20.00 - $30.00 per hour

• 401(k)
• 401(k) matching
• Employee mentoring program
• On-the-job training
• Opportunities for advancement
• Paid time off
• Wellness program

Application Question(s):

• A portion of our documented dress code policy includes the following- max one set of earrings in the lower ear lobe, no visible tattoos, no facial piercings, black scrubs and clean, closed toe shoes- well maintained, name badge to be worn for work. Can you meet these requirements?
• All candidates offered a position will have background / credit check and drug screen. You will also be required to sign a confidentiality/intellectual property agreement prior to starting. Do you have any concerns or reasons you would not be qualified?
• Our clinic hours currently extend some days - 7:45 a.m. to 8 p.m. We also plan to extend days and hours of operation (to accommodate patients outside of their work hours) to 6 days/week (closed Sundays). Are you willing to work mornings, evenings and Saturdays?

Ability to Commute:

Willingness to travel:

• 50% (Preferred)