Medical Receptionist/Front Desk Receptionist

Drpatelobgyn; Village of Williston Park (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established healthcare organization is seeking a dedicated Medical Receptionist to join their team. This role involves providing exceptional customer service, managing patient check-ins, and ensuring accurate information is recorded in the electronic health record. You will play a vital part in creating a welcoming environment for patients while handling administrative tasks such as appointment scheduling and insurance verification. With a focus on equitable healthcare, this position offers the chance to contribute to a mission-driven organization that values community wellness. If you're detail-oriented and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401-K with Company Match

Paid Holidays

Employee Discounts

Qualifications

• High school diploma or equivalent required.
• Bilingual in English and Spanish/Creole required.
• Proficient computer skills are necessary.

Responsibilities

• Greet, assist, and direct patients and visitors professionally.
• Responsible for patient check-in, registration, and check-out.
• Manage a large volume of incoming calls on a multi-line phone system.

Skills

Customer Service

Communication Skills

Multitasking

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Outlook

Job description

Medical Receptionist/Front Desk Receptionist

Join to apply for the Medical Receptionist/Front Desk Receptionist role at WOMENS OBGYN CARE PLLC

MEDICAL RECEPTIONIST/FRONT DESK RECEPTIONIST

Full Time

New York, NY

The “TRUE HEALTH” and HEALTHCARE FOR ALL WOMEN OB-GYN is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in Nassau County, Queens, and Brooklyn. We treat patients regardless of income, residency, or immigration status.

The TRUE HEALTH offers a stable employment opportunity with a growing company, competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts, and much more.

Our Mission

The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high-quality extensive patient-centered care.

Our Vision

Creating healthier communities by transforming the healthcare system one person at a time.

JOB TITLE: Front Desk Receptionist

REPORTS TO: Practice Manager

Responsibilities

• Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner.
• Responsible for patient check-in, registration, and check-out.
• Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy.
• Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record.
• Provides patients with an explanation of all registration forms, obtains patient/guardian signatures on required consents and acknowledgements, and scans all accurately completed registration forms in the electronic health record.
• Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc.
• Verifies whether a referral or pre-authorization of medical necessity is required for visit.
• Assists patients with changing their primary care provider if applicable.
• Enters eligible patients into the sliding scale program and enters all necessary information in the electronic record.
• Collects and processes payment due for visit and completes the daily cash reconciliation process.
• Schedules patients’ appointments in accordance with criteria established by the health center.
• Performs appointment reminder calls and no-show calls.
• Manages a large volume of incoming calls on a multi-line phone system. Handles all calls politely and professionally and refers calls to the appropriate staff member.
• Communicates and coordinates with physicians and/or clinical staff to ensure timely patient care.
• Records and relays messages to the appropriate staff member.
• Opens, sorts, and distributes mail and faxes.
• Performs other clerical duties such as filing, photocopying, and scanning of medical records.
• Provides coverage in other departments or health centers as needed.
• Performs other related duties, as assigned.

Qualifications

• High school diploma or equivalent required.
• Bilingual in English and Spanish/Creole required.
• Proficient computer skills (i.e., Microsoft Office & Outlook).
• Good customer service and communication skills.
• Ability to multitask and pay attention to details.
• One (1) year clerical experience in a medical setting preferred.
• Health insurance verification, authorization, and/or billing knowledge required.

SALARY: $18.00/hour

MORE INFORMATION: This is a non-exempt position.

The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function.