Medical Receptionist & Front Desk Coordinator

Texas Orthopedics, a Division of OrthoLonestar; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance with VIP HealthAdvoc

HSA

FSA

Dental Coverage

Vision Coverage

Paid Holidays

PTO

401(k) with Profit Sharing

Life Insurance

Short & Long-Term Disability

Employee Assistance Program

Job summary

Texas Orthopedics, a Division of OrthoLonestar in Austin, TX, seeks a friendly receptionist to join our clinic team. You will check in/out patients, schedule appointments, verify benefits, and collect payments at time of service.

You will greet patients, handle intake forms, answer calls, coordinate with departments, and support billing with accuracy. Proficiency with EMR and computer tasks is required; Spanish is a plus.

Qualifications

• Fluent in Spanish preferred.
• Knowledge of medical and insurance terminology.
• Attention to detail in a high-volume front desk setting.
• Ability to multitask between multiple applications.
• Effective written and spoken communication.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer telephones, schedule appointments and redirect to appropriate departments as needed.
• Verify insurance benefits and collect payments due at time of service.
• Greet patients, check-in and assist with intake forms; confirm demographics and changes.
• Balance payments and prepare deposits; review daily superbills for accuracy.
• Mail no-show letters daily and manage faxes; assist with Release of Information as needed.

Skills

Fluent in Spanish

Medical and insurance terminology

Attention to detail

Multitask across applications

Effective communication

Adapt to fast-paced environment

Education

High School diploma

Tools

EMR system

Job description

Texas Orthopedics, a Division of OrthoLonestar in Austin, TX, seeks a friendly receptionist to join our clinic team. You will check in/out patients, schedule appointments, verify benefits, and collect payments at time of service.

You will greet patients, handle intake forms, answer calls, coordinate with departments, and support billing with accuracy. Proficiency with EMR and computer tasks is required; Spanish is a plus.