Medical Receptionist/Front Desk

Mighty River Wellness; Burbank (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

A well-established acupuncture and integrative fertility clinic seeks an office manager to ensure smooth front-desk operations and vendor coordination. Ideal candidates will bring organizational skills and professionalism along with a sense of humor for a friendly work environment. The role is part-time, offering between $21.52 and $22 per hour with additional employee benefits.

Benefits

Paid Sick Leave

Employee discounts on acupuncture and herbal formulas

Qualifications

• 2+ years in office-manager, clinic-coordinator, or comparable role.
• Excellent attendance record verified by references.
• Tech-savvy with electronic health-record systems.

Responsibilities

• Manage front-desk operations, greet patients, and verify insurance.
• Coordinate vendors and maintain office and facility cleanliness.
• Handle scheduling and quality-checking of contractor services.

Skills

Problem-solving

Organizational skills

Communication

Professionalism

Job description

About the Practice

We’re a well-established acupuncture and integrative fertility clinic in Toluca Lake. Our clinicians need to focus on patient care, so the front office must run smoothly.

Why You’ll Love This Role

• Rock-solid attendance & punctuality. You open on time, communicate conflicts early, and keep clear hand-off notes.
• Facility pride. A low soap dispenser or dusty reception table? You spot it and handle it—without being asked.
• Vendor wrangler. You schedule, brief, and follow up with contractors (cleaning crew, gardener, IT) and document results.
• Resourceful problem-solver. New task? You ask smart questions, research, and see it through instead of letting it linger.
• Positive team energy. Our patients are often anxious; you bring calm professionalism—and a sense of humor—every shift.

Core Responsibilities

• Front-desk operations: Greet patients, answer phones/email, verify insurance, collect payments, and manage the EHR schedule.
• Office & facility care: Reset treatment rooms, order supplies, maintain overall cleanliness, and ensure everything is stocked and running.
• Vendor & project coordination: Coordinate gardener, IT, handyman, waste pickup—scope needs, obtain quotes, schedule work, and quality-check outcomes.
• On-site point person
• 2+ years in an office-manager, clinic-coordinator, or comparable role.
• Documented record of excellent attendance and punctuality (we check references).
• Tech-savvy with electronic health-record systems and basic spreadsheet skills.
• Able to lift up to 25 lbs and be on your feet during the shift.
• Comfortable working around a friendly office dog.

Work Environment & Culture

We handle sensitive reproductive-health cases, so professionalism, empathy, and steady nerves are essential. At the same time, we keep things light—sharing playlists, celebrating wins, and laughing when the day allows.

Compensation & Benefits

• $22 per hour
• Paid Sick Leave: Five paid days per year under California’s Healthy Workplaces, Healthy Families Act.
• Employee discounts on acupuncture and herbal formulas.

Hiring Process

• Application. Send your résumé plus a short note describing a time you proactively solved a facility or vendor problem.
• Zoom Interview. A 30-minute conversation with our HR manager and clinic owner.
• Reference Check. We verify attendance, initiative, and vendor-coordination experience.

We are an equal-opportunity employer. Qualified applicants with disabilities may request reasonable accommodation at any stage of the process.

Job Type: Part-time

Pay: $21.52 - $22.00 per hour

Expected hours: 24 – 32 per week

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Work Location: In person