Medical Receptionist - Boca Raton

Prelude Fertility, Inc.; Boca Raton (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive health coverage

Family building support

Paid parental leave

PTO and holidays

401(k) with company match

Employee referral program

Calm Health subscription

Professional development support

Job summary

Prelude Fertility, Inc. is seeking a Medical Receptionist to provide a compassionate, patient-centered welcome at the front desk. You will manage reception tasks, communicate with clinical staff, and assist with scheduling to ensure smooth daily operations.

Hours are Monday–Friday, 7 a.m.–4 p.m., with weekend and holiday rotation. Some travel to other locations may be required to cover receptionist duties.

Qualifications

• High School Diploma or GED is required.
• 1+ years of medical administrative office experience is required.
• Spanish speaking is preferred.

Responsibilities

• Greet patients warmly and maintain a professional front-desk presence.
• Manage calls, emails, and faxes; route as appropriate.
• Assist with scheduling and patient inquiries in a timely, courteous manner.
• Perform check-in/check-out and collect payments.
• Verify patient information and insurance; upload documents to the EMR system.
• Schedule and coordinate appointments with clinical staff.
• Keep the reception area clean, organized and welcoming.
• Handle intake forms, medical records, data entry, and filing.
• Prepare patient charts and tasks for upcoming days.
• Ensure confidentiality and compliance with privacy regulations.
• Perform other duties as assigned.

Skills

Customer service

Front desk

Spanish (preferred)

Education

High School Diploma or GED

Tools

EMR system

Job description

• On-site
• Administrative
• Full-Time
• Requisition #: MEDIC005081

Description

Our Medical Receptionist is proficient in all areas of making a compassionate environment for our patients. The Receptionist serves as the first point of contact for patients, providing a warm and professional welcome. The role involves managing front desk operations, such as greeting patients, answering incoming correspondence, facilitating communication between patients and clinical staff, and scheduling appointments.

Hours: Monday - Friday 7 a.m. - 4 p.m. with weekend and holiday rotation required. There may be some days when arriving earlier may be required, hours may vary based on workload. There may be some travel involved to other locations to cover receptionist duties.

• Welcome patients with professionalism, warmth, and compassion.
• Manage incoming calls, emails, and faxes; respond or route as appropriate.
• Assist with patient inquiries, scheduling, and concerns in a timely, courteous manner.
• Perform check-in/check-out, including payment collection.
• Verify and update patient information and insurance; upload documents to the EMR system.
• Schedule and coordinate appointments with clinical staff.
• Maintain a clean, organized, and welcoming reception area.
• Support intake forms, medical records, and general administrative tasks (data entry, filing, document management).
• Prepare patient charts and tasks for upcoming days.
• Ensure confidentiality and compliance with all privacy regulations.
• Perform other duties as assigned.

Education and/or Experience:

• High School Diploma or GED, required.
• 1+ years of medical administrative office experience required.
• Bilingual/Spanish speaking is preferred.

Why You'll Love Working Here – Our Amazing Benefits:

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.