Medical Front Office Receptionist

Womens Health Partners LLC; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Paid time off

Retirement plan

Uniform allowance

Vision insurance

Job summary

Womens Health Partners LLC is a Boynton Beach OB-GYN group practice seeking a dedicated medical office receptionist. The role supports patients, doctors, and staff; duties include scheduling, check-in/out, phone management, and form completion. Strong customer service and HIPAA awareness are essential.

Typical hours are Monday through Friday, 8:30am–5:30pm with a 1-hour lunch break. Experience with Greenway PrimeSuite is a plus, and familiarity with insurance processes is beneficial.

Qualifications

• 1+ year of direct experience as a medical office receptionist or in a fast-paced clinic setting.
• Ability to multitask and manage time effectively in a busy environment.
• Proficiency with basic healthcare terminology and patient data entry.
• Excellent customer service and professional communication both in person and on the phone.

Responsibilities

• Greet visitors and patients to create a welcoming atmosphere.
• Check in and check out patients promptly and courteously.
• Manage phone calls professionally and route as needed.
• Assist patients with forms to expedite processing.
• Collect patient ID and insurance information.
• Keep staff informed about scheduling and delays; protect patient confidentiality in line with HIPAA.
• Execute other duties as assigned.

Skills

Customer service

Phone skills

Multitasking

Healthcare terminology

HIPAA compliance

Computer literacy

Greenway PrimeSuite

Tools

Greenway PrimeSuite

Job description

Job Description

OB-GYN Group Practice hiring for our Boynton Beach office location.

The medical office receptionist provides assistance to patients, doctors, office employees, and other individuals.

• This front desk employee helps the clinic run smoothly by scheduling appointments, greeting and checking in patients, answering phones, maintaining accounts and records, and other tasks as needed.


• From the moment the patient walks through our door or calls, they should feel like part of the family.


• Whether in person or over the phone, you are typically the first face or voice our patients will see or hear.


• Your role in this process cannot be overstated!


• MONDAY THROUGH FRIDAY 8:30am - 5:30pm with a 1-hour lunch!

Responsibilities

• Creates a welcoming atmosphere by greeting visitors and patients to the clinic


• Checks in and checks out patients in a timely, friendly manner


• Outstanding professional phone management skills


• Expedites patient processing by having them fill out forms


• Obtains patient identification and insurance information


• Keeps doctor, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays


• Protects patients’ right of confidentiality; mandatory familiarity with HIPAA


• Other duties as assigned

Qualifications

• At least 1 full year of direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar healthcare setting.


• Must be able to multitask effectively; critical time management skills necessary


• Understanding of basic healthcare terminology


• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike


• Excellent customer service skills


• Pleasant phone demeanor


• Computer skills required- EXPERIENCE WITH GREENWAY PRIMESUITE IS A PLUS!

Job Type: Full-time

Benefits

• 401(k)


• 401(k) matching


• Dental insurance


• Disability insurance


• Employee assistance program


• Employee discount


• Health insurance


• Life insurance


• Paid time off


• Retirement plan


• Uniform allowance


• Vision insurance

Company Description

Established OB-GYN practice providing exceptional women's healthcare in a professional, patient-focused environment.