Medical Receptionist (Bilingual preferred)

Davisstreet; San Leandro (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

Davis Street Community Center is seeking a full-time Medical Receptionist to be the first contact for patients and visitors at our community clinic. You will handle check-ins, appointment scheduling, payments, and patient information with HIPAA compliance.

Ideal candidates are bilingual (Spanish and Cantonese preferred), punctual, and capable of working independently or as part of a team in a fast-paced setting. Training and ongoing learning opportunities are provided.

Qualifications

• Clinical receptionist experience preferred.
• Bilingual in Spanish and Cantonese is preferred.
• High school diploma or equivalent required.
• Punctual with regular attendance.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Commitment to Davis Street Community Center’s mission.

Responsibilities

• Greet and welcome patients and guests professionally.
• Answer and direct high volumes of calls.
• Check-in patients and verify information.
• Schedule appointments and maintain calendars.
• Notify patients about next appointments.
• Handle payments and manage receipts.
• Maintain HIPAA confidentiality.
• Assist with onboarding and front desk tasks.
• Coordinate with departments for smooth communication.

Skills

Customer service

Bilingual Spanish/Cantonese

Phone etiquette

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Medical Receptionist (Bilingual preferred)

Be the first to give our patients a warm welcome in their care journey. We are seeking a full-time Medical Receptionist to join our team at Davis Street Community Center.The Medical Receptionist is the first point of contact for our community clinic, providing excellent customer service to visitors, clients, and employees. The Medical Receptionist will handle a variety of administrative tasks to ensure the smooth operation of our Primary Care Clinic. Schedule: Monday-Friday: 9:45AM - 5:45PM

Responsibilities

• Greet and welcome patients and guests in a professional and friendly manner.
• Answer and direct high volumes of phone calls in a polite and efficient manner.
• Check-in patients and ensure patient information is accurate.
• Appointment scheduling and schedule maintenance.
• Calls patients daily to confirm next appointment.
• Address customer inquiries and resolve issues promptly.
• Collect and process payments.
• Maintains confidentiality in accordance to clinic policies and HIPAA requirements.
• Assist new staff with onboarding.
• Maintain a neat and organized front desk area.
• Assist with administrative tasks such as filing, data entry, and photocopying.
• Provide medical records as needed.
• Notify designated staff of supply needs.
• Collaborate with other departments to ensure smooth communication and coordination.
• Manage incoming and outgoing mail and packages.
• Availability for occasional trainings, meetings and events outside of typical working hours.
• Other duties as assigned.

Requirements

• 1-year receptionist experience in a clinical environment
• Bilingual in Spanish/Cantonese preferred
• High school diploma or equivalent
• Punctual and maintain regular attendance
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office suite (Word, Excel, Outlook)
• Ability to work independently as well as part of a team
• Commitment to the mission and values of Davis Street

Description

Davis Street is busy with many upcoming events and benefits for our community all year round.

Please stay tuned and get our latest news, health and wellness updates, and more.

Davis Street is busy with many upcoming events and benefits for our community all year round.

Please stay tuned and get our latest news, health and wellness updates, and more.

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