Medical Receptionist (Baldwin Park - Temp Position)

El Proyecto Del Barrio; Baldwin Park (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

El Proyecto Del Barrio is hiring for a full-time front desk receptionist at Baldwin Park Community Clinic. The role involves greeting patients, handling phones, scheduling appointments, and performing front office tasks.

English/Spanish bilingual ability is highly preferred; medical office experience is also preferred. This temporary position lasts less than 6 months, with hourly compensation based on experience and local market rates.

Qualifications

• Must have knowledge of administrative support processes and basic medical terminology.
• High level of professionalism and strong customer service skills.
• Experience in medical front desk or office preferred.

Responsibilities

• Greet patients and check them in, collecting necessary information.
• Answer and screen phone calls and direct as needed.
• Schedule, reschedule, and cancel appointments; coordinate with staff.

Skills

Administrative support

Medical terminology

Professionalism

Microsoft Office

eCW (eClinicalWorks)

Confidentiality

Typing

Multi-tasking

Front desk representation

Education

High school diploma or equivalent

Associate's degree or related experience preferred

Tools

Microsoft Office

eClinicalWorks (eCW)

Job description

Job Details

Job Location: Baldwin Park Community Clinic - Baldwin Park, CA 91706

Position Type: Full Time

Salary Range: $22.71 - $27.26 Hourly

This is a temporary position expected to last less than 6 months.

Job Summary

This position will greet patients, answer phones, schedule appointments, and perform other front desk activities.

Bilingual in English and Spanish highly preferred.

Medical office experience preferred.

Essential Responsibilities

• Greet medical clinic patients upon arrival, collect necessary information, and get patients checked in.
• Receive phone calls and screen and direct calls.
• Schedule appointments, coordinate with staff, facilitate appointment cancellations, and reschedule requests.
• Verify patient insurance information.
• Make appointment reminder phone calls.
• Complete medical clinic front office administrative tasks.
• Order and maintain front desk supplies.
• File documents and follow record retention policies.
• Perform other duties as assigned.

Qualifications

• Knowledge of administrative support processes and procedures.
• Knowledge of basic medical terminology.
• High level of professionalism, customer service, and interpersonal skills.
• Strong computer skills in Microsoft Office and eClinicWorks (eCW) or similar.
• Ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality.
• Ability to type accurately and efficiently.
• Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.
• Ability to pleasantly and effectively represent the organization.

Education / Experience

• High school diploma or equivalent OR a combination of education and related work experience.
• Associate's degree or equivalent OR a combination of education and related work experience preferred.
• 0 to 1 year of related experience.

Certifications / Licensure / Language

• Must provide proof of required vaccinations by federal, state, and local funding sources.
• Bilingual (English/Spanish) preferred.
• BLS/CPR certification preferred.
• Employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance.
• El Proyecto will reimburse employees for their mileage at the current rate set by the Internal Revenue Service. To receive mileage reimbursement, the employee must log their mileage and submit the mileage expense report to their Appropriate Administrator.

Physical Requirements

• Walking, talking, sitting, bending, stooping, and lifting up to 10 pounds; hand and wrist dexterity to utilize a computer.

- AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER -