Medical Receptionist (Baldwin Park - Temp Position)

El-Proyecto-Del-Barrio; Baldwin Park (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

El Proyecto is seeking a temporary front desk coordinator in California to greet patients, collect information, and check in clients at a medical clinic.

The role involves answering phones, screening calls, scheduling appointments, and coordinating with staff to manage cancellations and reschedules. A high school diploma is required, with bilingual English/Spanish being highly preferred and basic medical terminology knowledge advantageous.

Qualifications

• Knowledge of administrative support processes and procedures.
• Knowledge of basic medical terminology.
• High level of professionalism, customer service, and interpersonal skills.

Responsibilities

• Greet medical clinic patients upon arrival, collect information, and check them in.
• Receive phone calls, screen and direct calls.
• Schedule appointments, coordinate with staff, and manage cancellations/requests.

Skills

Front desk etiquette

Bilingual English/Spanish

Microsoft Office

eCW (eClinicWorks)

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Office

eClinicWorks (eCW)

Job description

This is a temporary position expected to last less than 6 months.Bilingual in English and Spanish highly preferred.Medical office experience preferred.JOB SUMMARYThis position will greet patients, answer phones, schedule appointments, and perform other front desk activities.ESSENTIAL RESPONSIBILITIESGreet medical clinic patients upon arrival, collect necessary information, and get patients checked in.Receive phone calls and screen and direct calls.Schedule appointments, coordinate with staff, facilitate appointment cancellations, and reschedule requests.Verify patient insurance information.Make appointment reminder phone calls.Complete medical clinic front office administrative tasks.Order and maintain front desk supplies.File documents and follow record retention policies.Perform other duties as assigned.KNOWLEDGE / SKILLS / ABILITIESKnowledge of administrative support processes and procedures.Knowledge of basic medical terminology.High level of professionalism, customer service, and interpersonal skills.Strong computer skills in Microsoft Office and eClinicWorks (eCW) or similar.Ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality.Ability to type accurately and efficiently.Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.Ability to pleasantly and effectively represent the organization.EDUCATION / EXPERIENCEHigh school diploma or equivalent OR a combination of education and related work experience. Associate’s degree or equivalent OR a combination of education and related work experience preferred.0 to 1 year of related experience.CERTIFICATIONS / LICENSURE / LANGUAGEMust provide proof of required vaccinations by federal, state, and local funding sources.Bilingual (English/Spanish) preferred.BLS/CPR certification preferred.Employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance.El Proyecto will reimburse employees for their mileage at the current rate set by the Internal Revenue Service. To receive mileage reimbursement, the employee must log their mileage and submit the mileage expense report to their Appropriate Administrator.PHYSICAL REQUIREMENTSWalking, talking, sitting, bending, stooping, and lifting up to 10 pounds; hand and wrist dexterity to utilize a computer.- AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER -