Medical Receptionist at Urgent Team - PRN

Urgent Team; Oak Ridge (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a skilled Medical Receptionist to join their team in Lenoir City, Tennessee. This role involves welcoming patients, managing registrations, and supporting medical staff in a busy healthcare environment. Full-time and PRN shifts are available, offering flexibility and the chance to make a difference in patient care. Employees enjoy a range of benefits, including medical, dental, and retirement plans, in a supportive and professional atmosphere. If you're passionate about healthcare and customer service, this opportunity is perfect for you.

Benefits

Medical, Dental, and Vision Options

Retirement Savings Plans

Paid Time Off

401K Plan with Company Contribution

No-Cost Office Visits

Generous Discounts on Services

Qualifications

• Minimum one year of experience as a Medical Receptionist in healthcare.
• Knowledge of electronic medical records and basic computer software.

Responsibilities

• Greet patients and assist with the registration process.
• Handle multi-line phones and maintain patient files.
• Collect insurance information and process payments.

Skills

Patient Check-in

Insurance Verification

Multi-line Phone Handling

Electronic Medical Records

Customer Service

Education

High School Diploma

Tools

Basic Computer Software

Job description

Urgent Team is looking for an experienced Medical Receptionist to join our team at our center in Lenoir City, Tennessee. The ideal candidate will have a minimum of one year of experience performing Medical Receptionist tasks (patient check-in, insurance verification, etc.) in a healthcare setting. PRN shifts currently available!

ABOUT URGENT TEAM:
Urgent Team is one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under seven brands.

Urgent Team’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 7 p.m., Saturday, 8 a.m. to 2 p.m., and Sunday, 8 p.m. to 2 p.m. Additionally, all Urgent Team centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

JOB SUMMARY:
The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff. Our full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

WHAT'S REQUIRED?
• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting

FULL-TIME BENEFITS INCLUDE:• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!

PRN BENEFITS INCLUDE:
• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.