Medical Receptionist

CenterWell; West Palm Beach (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Ein etabliertes Unternehmen im Gesundheitswesen sucht einen engagierten Medical Receptionist, der eine entscheidende Rolle in der Patientenbetreuung spielt. Diese Position bietet die Möglichkeit, in einem unterstützenden Team zu arbeiten und dazu beizutragen, dass Patienten eine positive Erfahrung machen. Sie sind verantwortlich für die Verwaltung von Anrufen, die Terminplanung und die Unterstützung der Patienten bei Fragen. Mit umfassenden Vorteilen und einem stabilen Arbeitsumfeld ist dies eine hervorragende Gelegenheit für jemanden, der in der Gesundheitsbranche arbeiten möchte und eine Leidenschaft für Kundenservice hat.

Benefits

Gesundheitsversorgung ab dem ersten Tag

Bezahlte Freizeit

401(k) mit Arbeitgeberbeitrag

Stipendien und Weiterbildungsmöglichkeiten

Eltern- und Pflegezeit

Qualifications

• Erfahrung im Empfang und in der Patientenbetreuung.
• Fähigkeit, Anrufe zu verwalten und Anfragen zu beantworten.

Responsibilities

• Empfang und Betreuung von Patienten und Besuchern.
• Verwaltung von Anrufen und Terminplanung.
• Durchführung grundlegender administrativer Aufgaben.

Skills

Kundenservice

Terminplanung

MS Office (Word, Excel, Outlook, Access)

Telefonetikette

Education

High School Diploma oder GED

Tools

eClinicalWorks

Job description

Join to apply for the Medical Receptionist role at CenterWell

Get AI-powered advice on this job and more exclusive features.

Base pay range

$38,000.00/yr - $45,800.00/yr

Become a part of our caring community and help us put health first

The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors to ensure all callers/visitors are attended to promptly, courteously, and accurately. The role involves performing basic administrative, clerical, operational, customer support, and computational tasks, typically on routine and patterned assignments.

The Receptionist operates a switchboard or multi-line phone, maintains long-distance call logs, takes and distributes accurate messages, greets visitors, issues visitor passes, maintains visitor logs, and responds to routine inquiries about the organization. Additional duties include booking meeting rooms, typing, organizing, distributing mail, and handling courier packages. Work decisions are limited to defined parameters, and the role works under close supervision within established policies and guidelines with minimal deviation.

Required Qualifications

• Welcomes patients and visitors
• Assists patients and answers questions
• Appointment scheduling
• Verification of insurances
• Collecting patient charges
• Excellent customer service and phone etiquette
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Passionate about contributing to an organization focused on improving consumer experiences

Preferred Qualifications

• High School Diploma or GED
• Prior experience in a Medical Office Setting
• Experience working front desk at a Medical Office
• Experience with eClinicalWorks
• Bilingual in English and Spanish preferred, but not required

Work Hours

Monday - Friday, 8am - 5pm

Additional Information

Humana values personal identity protection. Applicants may be asked to provide their Social Security Number via a secure process. The hiring process includes an interview via HireVue, a digital interviewing platform.

Benefits

Humana offers comprehensive benefits including health coverage from day 1, paid time off, holidays, volunteer time, jury duty pay, recognition pay, 401(k) with employer match, tuition assistance, scholarships, parental and caregiver leave, charity matching, resource groups, and career development opportunities.

About Us

Conviva Senior Primary Care, part of CenterWell, provides proactive, preventive care to seniors, addressing physical, social, emotional, behavioral, and financial needs. CenterWell, a Humana company, is the largest provider of senior-focused primary care and offers stability, benefits, and growth opportunities.

Equal Opportunity Employer

Humana is committed to non-discrimination and affirmative action, providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Accessibility resources are available at https://www.partnersinprimarycare.com/accessibility-resources