Experienced Medical Receptionist for busy Dermatology practice!

Water's Edge Dermatology; West Palm Beach (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

An established industry player in dermatology is looking for an experienced Medical Receptionist to join their team. In this pivotal role, you will be the first point of contact for patients, ensuring a warm welcome and efficient scheduling. Your expertise in customer service will shine as you manage patient interactions and maintain a smooth office environment. This full-time position offers competitive pay and a comprehensive benefits package, making it an excellent opportunity for those passionate about healthcare and patient care. If you thrive in a fast-paced setting and enjoy helping others, this role is perfect for you.

Benefits

401(k)

Dental Insurance

Health Insurance

Life Insurance

Vision Insurance

Generous Paid Time Off

Employee Discounts

Qualifications

• 1-2 years of experience in a medical receptionist role preferred.
• Strong customer service skills are essential.

Responsibilities

• Greet and register patients, ensuring accurate documentation.
• Manage patient flow and maintain a clean reception area.
• Answer phone calls and direct them appropriately.

Skills

Customer Service

Medical Reception

Office Management

Education

High School Diploma

Job description

Experienced Medical Receptionist for busy Dermatology practice!

Join to apply for the Experienced Medical Receptionist for busy Dermatology practice! role at Water's Edge Dermatology

Experienced Medical Receptionist for busy Dermatology practice!

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Join to apply for the Experienced Medical Receptionist for busy Dermatology practice! role at Water's Edge Dermatology

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Palm Beach County Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology.

Medical Receptionists are the first point of the administrative contact for patients in the office; performing a variety of basic office functions such as greeting, scheduling, and checking patients in and out for their appointments.

Essential Functions

• Adheres to the PBC Dermatology Statement, Credo and Service Goals, and Values providing exceptional customer service at all times.
• Greets and welcomes patients as they arrive for their appointments.
• Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
• Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating such with patients and clinical staff, checking patients in and out for their appointments.
• Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
• Learns new products and maintains an accurate inventory of all items.
• Ensures a positive experience for each patient through excellent customer service practices.
• Verifies patient health benefits with approved health care companies.
• Sends out and receives medical records and referrals for patient care.
• Keeps reception area clean and organized.
• Works in a team environment to accomplish common tasks in a collegial manner.
  
  

Company Benefits Include

• Competitive pay
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Generous paid time off
• Ancillary benefits
• Employee discounts on services and products
  
  

Work Environment

This job operates in a healthcare setting. This role requires regular walking to various locations around the practice. This role also routinely comes into contact with patients who may have contagious illnesses.

Required Education And Experience

• High School diploma or equivalent
• Strong customer service background
• 1-2 years of Medical Reception experience is preferred
  
  

Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 86 locations throughout Florida and Georgia. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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