Medical Receptionist

Orthopaedic Center of Venice; Venice (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Orthopaedic Center of Venice in Venice, FL is seeking a Medical Receptionist to be the first point of contact, delivering friendly, professional service while handling a range of administrative and clinical tasks in a busy, multi-practice setting.

You will manage appointments, verify insurance, process payments, support billing, and maintain HIPAA-compliant patient records in EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks, all while supporting clinical staff to keep

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Ability to maintain patient confidentiality and handle sensitive information professionally.
• Basic computer skills and the ability to learn new software and electronic systems.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, multi-practice medical office environment.

Responsibilities

• Greet patients warmly and professionally, ensuring a positive first impression.
• Schedule appointments efficiently using medical scheduling software and coordinate follow-up visits.
• Verify patient insurance information, process payments, and handle medical collections with accuracy.
• Manage electronic health records (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks to update and review patient documentation.
• Assist with medical billing and coding tasks, including CPT coding, ICD-9/10 coding, and Medicare claims processing.
• Handle phone communication with patients and healthcare providers using proper phone etiquette while addressing inquiries promptly.
• Maintain confidentiality in accordance with HIPAA regulations and clinical confidentiality policies.
• Review medical documents for accuracy, completeness, and compliance with health information management standards.
• Support clinical staff by managing patient flow, preparing examination rooms, and organizing medical records.
• Perform clerical duties such as filing, data entry (including 10-key typing), and managing electronic health records (EHR) systems efficiently.

Skills

Communication

Customer service

EHR proficiency

Organizational skills

Education

High school diploma

Tools

Epic EMR

Meditech

Athenahealth

eClinicalWorks

Job description

The Orthopaedic Center of Venice is part of a multi-practice, multi-specialty medical organization serving patients throughout the Venice area. The organization includes The Orthopaedic Center of Venice and Gynecology of Venice, with shared administrative and clinical staff supporting both practices.

The Orthopaedic Center of Venice provides comprehensive orthopedic care for patients of all ages, treating a wide range of musculoskeletal injuries and conditions, including fractures, sports injuries, arthritis, and joint pain. Led by Dr. Gonzalez and Dr. Collins, the practice is committed to high-quality, specialized care tailored to each patient’s needs.

Located in Venice, FL, the organization is focused on providing compassionate, efficient care and helping patients take the first step toward recovery.

Role Description

Multi Office / Multi Specialty Medical office seeking a Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical tasks. Your energetic approach will help create a welcoming environment, streamline patient flow, and ensure the smooth operation of our medical office. The ideal candidate will possess strong organizational skills, proficiency with electronic health records (EHR) systems, and a passion for delivering outstanding patient care.

Responsibilities

• Greet patients warmly and professionally, ensuring a positive first impression.
• Schedule appointments efficiently using medical scheduling software and coordinate follow-up visits.
• Verify patient insurance information, process payments, and handle medical collections with accuracy.
• Manage electronic health records (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks to update and review patient documentation.
• Assist with medical billing and coding tasks, including CPT coding, ICD-9/10 coding, and Medicare claims processing.
• Handle phone communication with patients and healthcare providers using proper phone etiquette while addressing inquiries promptly.
• Maintain confidentiality in accordance with HIPAA regulations and clinical confidentiality policies.
• Review medical documents for accuracy, completeness, and compliance with health information management standards.
• Support clinical staff by managing patient flow, preparing examination rooms, and organizing medical records.
• Perform clerical duties such as filing, data entry (including 10-key typing), and managing electronic health records (EHR) systems efficiently.

Required Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Ability to maintain patient confidentiality and handle sensitive information professionally.
• Basic computer skills and the ability to learn new software and electronic systems.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, multi-practice medical office environment.

Preferred Qualifications

• Previous experience in medical office, healthcare, dental office, or other patient-facing administrative role.
• Bilingual in English and Spanish is strongly preferred.
• Experience with medical scheduling, insurance verification, patient registration, or payment collection.
• Familiarity with health insurance procedures, including Medicare and Medicaid.
• Experience using an EMR/EHR system such as Epic, Meditech, Athenahealth, or eClinicalWorks.
• Familiarity with medical billing and coding, including CPT and ICD-10 classifications.
• Proficiency with Microsoft Office Suite and common administrative software.
• Experience reviewing medical records or documentation for accuracy and completeness.

Hours

Monday–Friday, 8:00 AM–5:00 PM

No nights or weekends required.

Join our team to make a meaningful difference in patient care through your energetic approach and meticulous attention to detail! We are committed to supporting your professional growth while fostering a positive work environment where your skills can truly shine.