Medical Receptionist

ExpressCare Urgent Centers; Urbana (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Full benefits package

Paid time off (PTO)

7 premium pay holidays

401(k) plan with company match after 1

Job summary

ExpressCare Urgent Care Centers in Frederick, Maryland is seeking a Medical Receptionist to join our busy team. The role focuses on patient interaction, registration, and maintaining accurate records in our EMR while delivering superior customer service.

You will manage phones, process payments, handle administrative tasks, and support a clean, welcoming front desk. A High School Diploma and at least one year of customer service experience are preferred; opportunities for growth and great

Qualifications

• High School Diploma, or equivalent.
• Minimum of one year of customer service experience, preferably in a medical setting is preferred.
• Must have scheduling flexibility, including weekends and holidays.

Responsibilities

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR.
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed.
• Payment processing: Collect patient payments and manage payment transactions.
• Administrative tasks: Assist with faxes, emails, and office organization.
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area.

Skills

Customer service

Education

High School Diploma

Tools

EMR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

MEDICAL RECEPTIONIST Frederick, MD, US

4 days ago Requisition ID: 2720

Salary Range: $16.50 To $18.00 Hourly

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
• Education:
• High School Diploma, or equivalent
• Licenses & Certifications:
• Medical Administrative Assistant, preferred
• Work Experience:
• Minimum of one year of customer service experience, preferably in a medical setting is preferred
• Required Skills, Knowledge, and Abilities
• Effective communication and interpersonal skills to interact with patients and coworkers
• A high level of professionalism
• Experience with medical office software is a plus
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays
• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization