Medical Receptionist

34 Capital Women's Care; Towson (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in women's healthcare is seeking a dedicated Front Desk Receptionist to join their dynamic team. This role is vital in ensuring quality patient care, where you'll greet patients, manage appointments, and maintain accurate records in a fast-paced OB/GYN environment. You'll have the opportunity to make a significant impact by providing compassionate support and efficient service to patients. Join a practice that values excellence and offers a comprehensive benefits package, including health insurance and paid time off, making it a great place to grow your career.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Flexible Spending Account

Health Savings Account

Prescription Benefits

Accident Insurance

Critical Illness Insurance

Paid Time Off

401 (k)

Qualifications

• 2 years of experience in a healthcare or clinical office setting.
• Strong knowledge of EHR systems and medical terminology.

Responsibilities

• Greet patients and assist with the Clear Wave Kiosk.
• Maintain accurate patient information in the EHR system.
• Manage patient appointments and ensure a welcoming reception area.

Skills

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Medical Terminology Knowledge

Ability to De-escalate Situations

Education

High School Diploma or GED

Tools

EHR Systems

Microsoft Software

Job description

Job Overview
Capital Women's Care provides total women's healthcare at the highest medical and ethical standards. This is a great opportunity to join one of the best OB/GYN practices in the area and a dynamic team. Capital Women's Care is a 150+ group of OB/GYNs located throughout Greater Washington, DC, Northern Virginia and Maryland. We are seeking a Front Desk Receptionist who strives to aid the practice in achieving quality patient care and takes primary responsibility for welcoming patients and performing various administrative duties.

Responsibilities

1. Greets all patients, vendors, and employees professionally and courteously.
2. Assisting patients by giving one-on-one guidance on how to use the Clear Wave Kiosk.
3. Collect and record designated co-pays, co-insurance, deductibles, and account balances upon patient checkout, issuing appropriate receipts when receiving payments.
4. Responsible for maintaining, verifying, and updating accurate patient information such as insurance information, patient demographics, and any other pertinent information in the company’s EHR system.
5. Accountable for all incoming phone calls in a prompt and professional manner.
6. Responsible for ensuring the accuracy and balancing of end-of-day patient payments.
7. Responsible for patient management including patient appointments, referrals, medical records requests, appointment reminders, and patient file management.
8. Maintain a clean, organized, and welcoming reception area.

Requirements

• High school diploma or GED required.
• 2 years of experience in a healthcare or clinical office setting, preferably in an OB/GYN setting.
• Strong knowledge of EHR and Microsoft software.
• Strong knowledge of medical terminology.
• Excellent communication and interpersonal skills.
• Excellent problem-solving skills.
• Ability to speak to patients confidentially and compassionately.
• Ability to de-escalate unwanted situations.

Benefits:

• Health Insurance
• Vision Insurance
• Dental insurance
• Flexible spending account
• Health savings account
• Prescription Benefits
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Employee Assistance Program
• Vacation, Sick and Personal day, Paid time off
• Paid holidays
• 401 (k)

Equal Opportunity Employment:
CWC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status. If you are selected for further consideration, you will be subject to a background investigation and drug screening. Flu vaccination is a required condition of employment. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
This job description has been approved by all levels of management.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Medical Specialty:

• Ob/Gyn

Schedule:

• Monday to Friday

Work Location: In person