Medical Receptionist

Davita Inc.; Town of Clifton Park (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare organization is seeking a Medical Receptionist to join their Clifton Park team. The role requires exceptional customer service skills and attention to detail in managing patient appointments and records. Ideal candidates have a high school diploma, relevant experience, and proficiency in Microsoft Office.

Benefits

Competitive salary

Comprehensive health coverage

401(k) plan with company match

Generous paid time off

Life insurance

Employee assistance programs

Qualifications

• 1+ years of experience in a medical office or related field.
• Proficiency in Microsoft Office and electronic medical records systems.
• Excellent communication and customer service skills.

Responsibilities

• Greet patients and visitors courteously and professionally.
• Answer phone calls and schedule appointments.
• Verify patient insurance and collect co-payments.
• Maintain accurate patient records.
• Assist with administrative tasks as needed.

Skills

Excellent communication

Customer service

Attention to detail

Multitasking

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Associate's degree in healthcare administration or related field

Tools

Electronic medical records systems

Job description

About the Role:

We are seeking a highly organized and professional Medical Receptionist to join our team in Clifton Park. The role involves providing exceptional customer service to patients, scheduling appointments, managing patient records, and ensuring the smooth operation of the front desk. Attention to detail and multitasking skills are essential.

Minimum Qualifications:

• High school diploma or equivalent
• 1+ years of experience in a medical office or related field
• Excellent communication and customer service skills
• Proficiency in Microsoft Office and electronic medical records systems

Preferred Qualifications:

• Associate's degree in healthcare administration or related field
• Experience with insurance verification and billing
• Ability to work in a fast-paced environment

Responsibilities:

• Greet patients and visitors courteously and professionally
• Answer phone calls and schedule appointments
• Verify patient insurance and collect co-payments
• Maintain accurate patient records
• Assist with administrative tasks as needed

Skills:

The ideal candidate will utilize excellent communication and customer service skills to create a welcoming environment. Attention to detail and multitasking abilities are vital for managing records, scheduling, and insurance verification. Proficiency in Microsoft Office and electronic medical records systems is required for efficient task completion.

CDPHP is a mission-driven organization dedicated to supporting the health and well-being of our customers and communities. Founded in Albany in 1984, we are a not-for-profit organization offering health plans across 29 counties in New York. We value integrity, diversity, and innovation, fostering a culture that encourages employee engagement and community involvement. We invest in our employees and invite you to be part of our team.

Our benefits include competitive salary, comprehensive health coverage, flexible spending accounts, a 401(k) plan with company match, generous paid time off, life insurance, and employee assistance programs.

Equal Opportunity Employer:

CDPHP is committed to equal employment opportunity and does not discriminate based on race, color, religion, sex, gender identity, age, national origin, disability, or any other protected characteristic under law. All qualified applicants will receive consideration without regard to these factors.