Medical Receptionist

Toppenish Medical-Dental Clinic; Toppenish (WA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

PTO and holidays

Bilingual differential

Job summary

Toppenish Medical-Dental Clinic seeks a Medical Receptionist in Toppenish, WA for full-time hours. You will greet patients, schedule appointments, translate as needed, and manage patient data and insurance information in our system.

Your role includes answering calls, assisting with billing tasks, and ensuring exceptional patient service in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1+ year clinic receptionist experience preferred.
• Bilingual English/Spanish required at level 9.
• Ability to deliver outstanding customer service.

Responsibilities

• Answer phones, transfer calls and take messages for the clinic.
• Greet patients and manage logs and arrivals.
• Provide translation services as needed.
• Ensure complete patient data and forms are collected.
• Register new patients and update charts in the system.
• Schedule appointments according to guidelines and need.
• Notify providers of no-shows and cancellations.
• Verify insurance eligibility and files.
• Assist with patient questions about plans.
• Handle billing duties and end-of-day reports.
• Reconcile cash receipts daily.

Skills

Bilingual (EN/ES)

Customer service

Multitasking

Professional communication

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Position Title: Medical Receptionist City: Toppenish State/Territory: US-WA Employment Duration: Full time Offer Relocation: No Excempt Status: Non-exempt ID: 17160

Position Highlights

• 1.0 FTE (40 hours per week)


• $17.57-$21.52/hour DOE with the ability to go higher for highly experienced candidates


• Additional pay for your bilingual skills, paid on hours worked


• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine


• Profit sharing & 403(b) retirement plan available


• Generous PTO, 8 paid holidays, and much more!

What You’ll Do

• Answers the phone, transfers calls and takes messages as needed for the clinic


• Greet patients and maintain patient and visitor logs. Notifies appropriate person of the patient’s arrival.


• Provides translation services as needed to patients


• Ensures accurate and complete data and forms are collected for all patients.


• Creates and maintains patient charts, registering new patients and updating patient data in the computer


• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed.


• Notifies appropriate Provider of all patient no-shows and cancellations.


• Adjusts and updates the schedule for cancellations, new patients and recall appointments


• Verifies patient’s insurance eligibility and obtains and files insurance documentation.


• Assists patients with questions regarding insurance plans as needed


• Reviews and responds to patients’ questions in person, via phone, and patient portal systems


• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports


• Reviews cash box receipts and reconciles cash box daily


• Perform other duties as assigned

Qualifications

• High School Diploma or GED


• One year's experience as a Receptionist in a clinic preferred


• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved


• Bilingual (English/Spanish) speaking skills required at a level 9


• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions


• Ability to interact with patients, Providers and staff in a professional manner


• Ability to deliver outstanding customer service


• Basic knowledge of medical terminology desired


• Basic knowledge of healthcare billing insurance desired


• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!

PI286692431