Medical Receptionist

Cencora | Pharma solutions; Tampa (FL); Hybrid; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in North Tampa is seeking a friendly and experienced Medical Receptionist to manage the patient experience. In this vital role, candidates will ensure a welcoming atmosphere, handle patient inquiries, and support office operations while receiving comprehensive health benefits, generous paid time off, and growth opportunities.

Benefits

Comprehensive Health Coverage

Paid Parental Leave

Plenty of Paid Time Off

Retirement Plan with Company Match

Lifestyle Spending Account

Growth Opportunities

Premium Calm Health Subscription

Qualifications

• 2 years of medical office or call center experience preferred.
• Professional and courteous demeanor.
• Knowledge of deductibles and coinsurances.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Manage phone calls, schedule appointments, and handle patient inquiries.
• Process insurance verification and billing information.

Skills

Customer Service

Communication

Attention to Detail

Education

HS Diploma or GED

Tools

EMR

Job description

We have an opening for a friendly, experienced Medical Receptionist for our busy North Tampa location. In this pivotal role, you will be responsible for managing the patient experience from the moment they walk through our doors. Your exceptional customer service skills and attention to detail will help create a positive and welcoming atmosphere for all our patients.

Key Responsibilities:

• Greet patients and visitors warmly and professionally.
• Manage phone calls, schedule appointments, and handle patient inquiries.
• Verify patient information and update medical records.
• Process insurance verification and billing information.
• Assist with maintaining a clean and organized reception area.
• Collaborate with clinical staff to ensure efficient patient flow.
• Handle confidential information with discretion and integrity.

Education/Qualifications:

• HS Diploma or GED required
• 2 years of medical office or call center experience preferred
• Professional and Courteous with excellent customer service experience
• Strong oral and written communication skills
• Knowledge of deductibles and coinsurances
• EMR experience

Hours: Mon - Fri, 8:15am - 5:00pm, with occasional weekends required. Work from home 2 days per week after training is completed.

Why You'll Love Working Here – Our Amazing Benefits:

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.