Medical Receptionist

Urgent Team; Springfield (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Options

Retirement savings plans

Paid Time Off

Job summary

Ascension Saint Thomas Urgent Care in Springfield, TN, is seeking experienced Medical Receptionists to greet patients, activate files and support staff. The role supports the front desk and clinical teams in a walk-in urgent care setting.

Responsibilities include answering phones, checking in/out patients, collecting insurance information, processing payments, and maintaining a clean, safe work environment while following health procedures.

Qualifications

• Experience in a medical office setting is preferred
• Knowledge of basic computer software and the ability to learn electronic medical records
• High school diploma or equivalent

Responsibilities

• Welcome patients and visitors by greeting them in person and guiding them through the registration process
• Answer multi-line phones and manage documentation
• Check in and discharge patients and assist clinical staff
• Collect insurance information, verify demographics, process payments, and post balances
• Maintain a neat, professional work environment and appearance
• Adhere to all health and safety procedures

Skills

Customer service

Phone etiquette

Attention to detail

Education

High school diploma or equivalent

Tools

Electronic Medical Records

Job description

Ascension Saint Thomas Urgent Care is looking for experienced Medical Receptionists to join our team in Springfield, TN.

JOB SUMMARY:

The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.

KEY RESPONSIBILITIES:

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S THE SCHEDULE?

Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

WHAT'S REQUIRED?

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting is preferred

FULL-TIME BENEFITS INCLUDE:

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!

PRN BENEFITS INCLUDE:

• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

ABOUT ASCENSION SAINT THOMAS URGENT CARE:

Ascension Saint Thomas Urgent Care, with 18 locations in Tennessee, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Ascension Saint Thomas Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 9 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Additionally, all Ascension Saint Thomas Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.