Medical Receptionist

The Spine and Orthopedic Center; Santa Maria (CA); On-site; USD 38,000 - 42,000; Full time

Job summary

The Spine and Orthopedic Center, a well-established private practice in Southern California with multiple offices, seeks a full-time front office receptionist in Santa Maria. You will greet patients, manage scheduling, and answer phones to support smooth daily operations.

Ideal candidates have strong organizational and computer skills, are reliable and punctual, and communicate well. Bilingual English/Spanish is preferred to assist a diverse patient base.

Qualifications

• Exceptional organizational skills and attention to detail.
• Ex cellent computer skills and ability to work in a fast-paced environment.
• Reliable, punctual, professional, and with good communication.
• Willingness to learn and adapt.

Responsibilities

• Greet patients and visitors in person or by phone.
• Schedule and confirm appointments; remind patients of upcoming visits.
• Answer multi-line phone system and direct calls.
• Distribute and assist with paperwork; collect co-payments.
• Enter patient data in the EMR and maintain appointments.
• Keep the reception area organized and welcoming.
• Support patient flow through the office.

Skills

Organizational skills

Computer skills

Reliability

Punctuality

Communication skills

Bilingual English/Spanish

Tools

EMR system

Job description

Job Description

Well established and busy private orthopedic, spine and pain management practice in Santa Maria has a full-time opening (Monday to Friday) for a front office receptionist.

Job Purpose

Greeting patients; scheduling and confirming appointments; answering phones

Job Duties

Job Duties may include, but are not limited to:

• Welcome patients and visitors by greeting, in person or on the telephone; answering or referring inquiries.
• Scheduling appointments; calling patients to remind them of upcoming appointments.
• Answering multi-line phone system and fielding calls accordingly
• Distributing and assisting patients with paperwork
• Utilizing the Electronic Medical Record (EMR) system to enter patient data and appointments
• Maintaining the reception area
• Collecting co-payments at the time of service
• Assisting with the flow of patients through the office

Applicant must have exceptional organizational skills, excellent computer skills and be ready to work in a fast-paced environment, while maintaining great attention to detail. The applicant must also be reliable and punctual, professional, have good communication skills and a willingness to learn.

Bilingual English/Spanish is preferred.

Company Description

The Spine and Orthopedic Center is a well-established and busy private orthopedic, spine, neurology, and pain management practice. We have 4 offices throughout Southern California, including in Santa Barbara, Oxnard, Santa Maria, and Bakersfield. The Spine and Orthopedic Center is committed to providing our patients with the highest quality care relating to back and neck conditions. Additionally, we also specialize in conservative, non-surgical treatment of orthopedic conditions, including shoulder, elbow, wrist, hand, hip, knee, ankle, and foot conditions, and in treatment of neurological conditions (specializing in TBI). We believe that patients benefit from a conservative (non-surgical), multi-disciplinary approach to treatment. Treatment options include pain management, spinal injections, and, if necessary, minimally invasive surgeries such as outpatient microdiscectomy, spinal fusion, and arthroscopic surgery.