Medical Receptionist PART-TIME ONLY

American Family Care Santa Clarita; Santa Clarita (CA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple IRA Plan

Employee Discounts

Flexible Schedule

Training & Development

Job summary

Join a leading healthcare provider where you will play a vital role in patient care. This position involves managing patient check-ins and check-outs, ensuring accurate insurance verification, and maintaining detailed patient records. With a focus on excellent customer service, you will help create a welcoming environment for patients. As part of a team that values training and development, you will have opportunities to grow your skills in a supportive setting. Enjoy a flexible schedule and employee discounts while contributing to a company that prioritizes patient care and community health.

Qualifications

• High school diploma or equivalent required.
• Previous medical clerical experience preferred.

Responsibilities

• Check patients in and out, verifying insurance and collecting payments.
• Maintain patient flow and provide excellent customer service.

Skills

Customer Service Skills

Attention to Detail

Basic Computer Knowledge

Medical Clerical Experience

Education

High School Graduate or Equivalent

Tools

Microsoft Office

Job description

Benefits:

1. Simple IRA Plan
2. Employee discounts
3. Flexible schedule
4. Training & development

Company Overview:

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary:

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities:

1. Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
2. Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards.
3. Register patients, update patient records, verify insurance accurately and timely, and check patients out.
4. Determine, collect, and process patient payments and address collection and billing issues.
5. Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests.
6. Balance daily patient charges (cash, check, credit cards) against system reports.
7. Complete closing procedures by preparing closing documentation and submitting required reports.
8. Complete cash control procedures and secure financial assets.
9. Maintain complete and accurate documentation.
10. Other duties and responsibilities as assigned.

Qualifications:

1. High School graduate or equivalent.
2. Previous medical clerical experience preferred.
3. Basic computer knowledge, e.g., Microsoft Office.
4. Accuracy and detail orientation.
5. Positive customer service skills.
6. Well-groomed appearance.
7. Clear and articulate phone mannerisms.

Disclosures:

1. AFC is an equal opportunity employer.
2. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles Fair Chance Ordinance and California Fair Chance Act. AFC conducts criminal history review for this job position and has good cause for doing so. Specifically, given this position requires the employee’s provision of important medical services to all members of the community, AFC faces significant risk to its business reputation if criminal history reviews for applicants are not conducted. More, criminal history reviews are necessary to protect patients of varying ages and demographics, vulnerable members of the community, AFC staff, and the public at large, as well as to protect patient privacy.