Medical Receptionist

Northwest Human Services, Inc; Salem (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

Northwest Human Services is looking for a friendly and professional Medical Receptionist to serve as the first point of contact for patients at their West Salem Clinic. The role involves checking in patients, collecting payments, and maintaining accurate records while providing excellent service in a fast-paced environment. Applicants should be bilingual in English and Spanish, possess a high school diploma, and be committed to fostering a supportive atmosphere.

Benefits

Healthcare insurance plans: Medical, Dental, Vision

Group Life: Short-Term & Long-Term Disability 100% paid by employer

403(b) retirement plan with 2% employer contribution and up to 3% employer match

Flex Spending Account

PTO - 10 hours a month for FT positions

7½ paid holidays each year + 2 paid floating holidays for FT positions

Continuing Education & Training Benefits

Employee Healthy Living Program – Gym Membership & Smoking Cessation

Qualifications

• High school diploma or equivalent required.
• Bilingual in English/Spanish required.
• Ability to interact effectively and courteously with patients.

Responsibilities

• Check patients in for appointments and collect copays.
• Prepare patient records according to established procedures.
• Maintain strict patient confidentiality in accordance with HIPAA.

Skills

Bilingual in English/Spanish

Effective interaction with patients

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

Northwest Human Services is a non-profit Federally Qualified Health Center (FQHC) and has been a leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.

Medical Receptionist

LOCATION: Northwest Human Services - West Salem Clinic | 1233 Edgewater St. NW, Salem OR 97304

JOB STATUS: Full-Time, Monday – Friday, with rotating Saturdays

YOUR ROLE:

As our friendly, courteous, and professional Medical Receptionist, you will be the first point of contact for patients, clients, and all others that visit our clinic. You will check patients in for appointments, collect copays, and fees, and accurately record insurance information and verify patient demographic information in the Electronic Health Record software. You will effectively communicate with medical assistants, providers, and patients regarding delays or wait times.

SPECIFIC DUTIES:

• Obtain and prepare patient records, encounter forms, and other paperwork according to established procedures.
• Perform a variety of office duties, including, but not limited to printing daily schedules, photocopying, typing, faxing, routing received faxes to appropriate persons, maintaining office equipment as needed, and preparing the mail to go out.
• Assist in rearranging providers schedule when called away from the clinic, is ill, or has a change of schedule.
• Provide phone coverage as needed following protocols from call center. Schedule appointments.
• Maintain strict patient confidentiality in accordance with HIPAA policy.

QUALIFICATIONS:

• High school diploma or equivalent.
• Bilingual in English/Spanish required.
• Interact effectively and courteously with patients and staff.
• Work in a fast-paced environment.

SUMMARY OF BENEFITS:Our Agency strives to provides a benefits program that is comprehensive and competitive within our industry.

• Healthcare insurance plans: Medical, Dental, Vision
  
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
  
• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
  
• Flex Spending Account
  
• PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
  
• 7½ paid holidays each year + 2 paid floating holidays for FT positions
• Continuing Education & Training Benefits
  
• Employee Healthy Living Program – Gym Membership & Smoking Cessation

TO APPLY:

To join our team please visit our websiteEmployment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at:[e-mail] | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.