Medical Receptionist

Eastlake Cardiovascular, PC; Saint Clair Shores (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision through BCBS

Short-Term Disability (STD)

Paid holidays

PTO

Weekly 8-hour shift schedule

401k option

Company paid Short-Term Disability

Paid time off (CTO)

Job summary

Eastlake Cardiovascular, P.C. in St. Clair Shores, MI is seeking a Medical Receptionist to manage front-desk duties in a high-volume cardiovascular practice. You will check-in/out patients, collect payments, and schedule follow-ups with a patient-first approach.

The role emphasizes accurate data collection, EMR documentation, and collaboration with clinical teams in a fast-paced environment. Full-time position with competitive benefits.

Qualifications

• 1+ year of medical receptionist or front office experience in a healthcare setting preferred
• Experience with EHR systems; EPIC experience preferred
• Excellent communication and interpersonal skills with patient-first mindset
• Strong organizational skills and attention to detail in a fast-paced environment
• Ability to multitask, prioritize, and remain composed under pressure
• Demonstrated reliability, professionalism, and accountability
• Proficient in basic computer skills and scheduling systems
• Experience handling payments and familiarity with medical billing processes is a plus

Responsibilities

• Greet and check-in patients promptly, ensuring accurate demographics and insurance information
• Manage patient check-out, including scheduling follow-up appointments and providing visit summaries
• Schedule, reschedule, and confirm patient appointments across providers and locations
• Collect co-pays, balances, and process payments in accordance with office protocols
• Support front-end billing processes, including verifying insurance eligibility and addressing basic billing inquiries
• Maintain accurate and timely documentation within the electronic medical record (EMR) system
• Coordinate with clinical administrative teams to ensure smooth patient flow
• Answer and manage high-volume phone calls with professionalism and efficiency
• Uphold patient confidentiality and HIPAA compliance at all times
• Assist with additional administrative tasks as needed to support office operations

Skills

Front desk experience

Patient-first mindset

Excellent communication

Organizational skills

Multitasking

Reliability

HIPAA compliance

Professionalism

Tools

EPIC

EMR/EHR systems

Scheduling software

Job description

Position Title: Medical Receptionist (Check-In/Check-Out & Scheduling)

Company: Eastlake Cardiovascular, P.C.
Location: St. Clair Shores, MI
Employment Type: Full-Time

Position Overview

Eastlake Cardiovascular, P.C. is seeking a highly organized, professional, and patient-focused Medical Receptionist to support a high-volume, fast-paced cardiovascular practice's office in St. Clair Shores. This role creates a positive patient experience while ensuring efficient front-office operations. The ideal candidate is detail-oriented, adaptable, and thrives in a team-driven environment, with a strong ability to manage multiple priorities while maintaining a welcoming demeanor.

Schedule : Monday through Friday, daytime hours (no evenings or weekends).

Eastlake Cardiovascular offers competitive benefits, including medical, dental, vision through BCBS, Short-Term Disability (STD), paid holidays, PTO, and a weekly 8-hour shift schedule for work life balance.

Key Responsibilities

• Greet and check-in patients promptly, ensuring accurate demographics and insurance information
• Manage patient check-out, including scheduling follow-up appointments and providing visit summaries
• Schedule, reschedule, and confirm patient appointments across providers and locations
• Collect co-pays, balances, and process payments in accordance with office protocols
• Support front-end billing processes, including verifying insurance eligibility and addressing basic billing inquiries
• Maintain accurate and timely documentation within the electronic medical record (EMR) system
• Coordinate with clinical administrative teams to ensure smooth patient flow
• Answer and manage high-volume phone calls with professionalism and efficiency
• Uphold patient confidentiality and HIPAA compliance at all times
• Assist with additional administrative tasks as needed to support office operations

Qualifications

• 1+ year of medical receptionist or front office experience in a healthcare setting preferred
• Experience with EHR systems; EPIC experience preferred
• Excellent communication and interpersonal skills with patient-first mindset
• Strong organizational skills and attention to detail in a fast-paced environment
• Ability to multitask, prioritize, and remain composed under pressure
• Demonstrated reliability, professionalism, and accountability
• Proficient in basic computer skills and scheduling systems
• Experience handling payments and familiarity with medical billing processes is a plus

What We're Looking For - A successful candidate will be:

• Friendly, approachable, and service-oriented
• Proactive and solutions-focused
• Dependable with a strong work ethic
• Adaptable in a high-volume environment
• A collaborative team player with a positive attitude
• Competitive pay and benefits package, including medical, dental, and vision for full-time and ACA 30+ employees.
• 401k Option and Company paid Short-Term Disability for eligible full time
• Paid time off - vacation and sick time (Combined Time Off - CTO)
• A supportive and team-oriented workplace with a focus to work-life balance.
• Opportunities for professional growth within a supportive team environment.

Schedule

• Full time St. Clair Shores office. Part-time and contingent opportunities too.
• Monday through Friday, 8-hour shifts with no night or weekend shifts.