Medical Receptionist

American Family Care, Inc.; Rockville (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefit

Bonuses for high performance

Training & development

Job summary

American Family Care, Inc. is seeking a friendly Medical Receptionist to join AFC Urgent Care Rockville.

You will accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts to ensure smooth patient flow. You will greet patients, register them, balance daily charges, and support the clinic with opening and closing procedures while delivering excellent customer service in a fast-paced environment.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience beneficial.
• Familiar with medical terminology.
• Basic computer knowledge (Microsoft Office).
• Bilingual is a plus.

Responsibilities

• Prepare the clinic for opening each day.
• Greet patients and collect initial paperwork.
• Register patients and verify insurance.
• Process patient payments and billing issues.
• Address patient follow-up appointments and documentation requests.
• Balance daily charges against system reports.
• Complete closing procedures and reports.
• Maintain complete and accurate documentation.
• Perform other duties as assigned.

Skills

Medical terminology

Bilingual

Medical clerical experience

Education

High School diploma

Tools

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Free uniforms
• Training & development

AFC Urgent Care Rockville is seeking a friendly and organized Medical Receptionist to join our team!

Benefits/Perks

• Extensive training provided
• Great opportunities for career advancement
• Great small business work environment
• Flexible scheduling
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefit
• Recognition and rewards/bonuses for high performance

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis since 1982. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience beneficial
• Familiar with medical terminology
• Basic computer knowledge, e.g., Microsoft Office
• Bilingual beneficial