Medical Receptionist

Integrateddermatology; Reno, Washington (NV, District of Columbia); On-site; USD 32,000 - 42,000; Full time

Job summary

Integrated Dermatology in Reno, NV, seeks a friendly Front Desk Receptionist to manage the front office, greet patients, answer calls, verify insurance, and schedule visits.

You will maintain patient records in the EMR/PM system, collect copays, coordinate with clinical staff, and protect patient privacy in a fast-paced dermatology clinic.

One year of medical front desk experience and a high school diploma are required; strong communication and meticulous data entry are valued.

Qualifications

• Experience at medical front desk in a multi-provider practice.
• Knowledge of EMR/PM systems and insurance eligibility.
• Strong communication with patients, providers, and coworkers.
• Accurate data entry and cash handling.
• Ability to protect confidential patient information.

Responsibilities

• Check in and check out patients.
• Answer incoming calls and route clinical questions.
• Schedule dermatology visits and procedures across calendars.
• Maintain patient demographics, referrals, forms, and medical records in the EMR/PM system.
• Verify insurance eligibility and referral requirements before visits; escalate as needed.
• Collect copays and balances, issue receipts, and reconcile front desk transactions.
• Coordinate with clinical staff on patient flow, late arrivals, and schedule changes.
• Protect patient information and follow privacy procedures.

Skills

Communication

Data entry

Cash handling

Multitasking

Privacy & confidentiality

Education

High School Diploma

Tools

EMR/PM systems

Scheduling software

Insurance verification tools

Job description

Company Description

The Front Desk Receptionist is responsible for managing the front office operations of the dermatology practice. This role serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. The receptionist performs a variety of administrative tasks including answering phones, scheduling appointments, verifying insurance, and processing payments. The position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced medical setting.

Job Description

• Checking in and checking out patients
• Answer incoming calls, route clinical questions to staff, and relay messages promptly.
• Schedule dermatology visits and procedures accurately across provider calendars.
• Maintain patient demographics, referrals, forms, and medical records in the EMR/PM system.
• Verify insurance eligibility and referral requirements before visits; escalated authorization needs.
• Collect copays and balances, issue receipts, and reconcile front desk transactions.
• Coordinate with clinical staff on patient flow, late arrivals, and schedule changes.
• Protect patient information and follow office privacy and documentation procedures.

Qualifications

• At least one year of medical front desk experience in a multi-provider practice.
• Working knowledge of EMR/PM systems, appointment scheduling, and insurance eligibility.
• Clear, courteous communication with patients, providers, and coworkers.
• Accurate data entry, cash handling, and attention to detail in a busy office.
• Ability to manage competing priorities and protect confidential patient information.

Additional Information

Job Type:

• Full-time
• Hours are Monday-Thursday 7:30am-5:30pm and one Friday morning per month.

Experience:

• Minimum of 1 year Medical office experience in a multi-provider practice

Education:

• High School Diploma