Medical Receptionist

Cook Children's; Prosper (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cook Children’s in Prosper, TX seeks a Medical Receptionist to greet patients and create a friendly intake and checkout experience. You will manage phones, scheduling, patient registration, and basic billing while upholding clinic policies.

The role requires excellent communication, the ability to adapt to variable patient volumes, and familiarity with medical terminology and insurance concepts. Monday to Friday, 8:00 am to 5:00 pm, in the Prosper Medical Office Building.

Qualifications

• High School graduate or equivalent.
• Customer service experience required.
• Experience working in a fast-paced environment preferred.

Responsibilities

• Greet patients and establish a friendly intake and check-out encounter.
• Answer phones promptly and courteously, schedule, register, bill and collect payments.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication

Customer service

Maturity under pressure

Education

High School diploma or equivalent

Job description

Medical Receptionist# Careers at Cook Children's## Medical ReceptionistApply: Prosper, TX: Full time: Posted Today: JR-119811**Location:**Prosper Medical Office Building**Department:**Admin Specialty Clinic**Shift:**First Shift (United States of America)**Standard Weekly Hours:**40**Summary:**The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology. Education & Experience:* High School graduate or equivalent required.* Customer service experience required.* Experience working in a fast-paced environment (emergency department, multi-provider clinics) preferred. Knowledge, Skills & Abilities:* Exhibit good interpersonal and communication skills.* Maturity to withstand pressure that may arise in relation to the public and physician. Hours: * **Monday to Friday:** 8:00am to 5:00pm**About Us:** Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination. Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.