Insurance Specialist/Receptionist

Cook Children's Health Care System; Henderson (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Cook Children’s Health Care System is seeking an Insurance Specialist/Receptionist for Henderson Primary Care. You will manage patient flow, answer calls, schedule appointments, and handle data entry of demographics and charges.

Responsibilities include insurance verification, referrals, claims processing, and collections, while following CCPN policies and front office procedures to ensure smooth clinic operations.

Qualifications

• High school graduate or equivalent.
• At least two years of experience in a medical office setting.
• Understanding of diversified insurance plans and Managed Care environment.
• Knowledge of coding and medical terminology.
• Exhibit good interpersonal and communication skills.
• Basic computer knowledge at a minimum.

Responsibilities

• Oversee patient flow and answer phones promptly and courteously.
• Schedule appointments and manage front desk tasks.
• Enter patient demographics and post charges, payments and adjustments as required.
• Obtain insurance verification and referral authorizations when needed.
• Process and follow up on insurance claims and collections as required.
• Adhere to all front office procedures and CCPN policies.

Skills

Interpersonal skills

Communication skills

Basic computer knowledge

Medical terminology

Medical coding knowledge

Insurance concepts

Education

High school graduate or equivalent

Two years medical office experience

Knowledge of coding & terminology

Job description

Location:

Henderson Primary Care

Department:

Henderson Primary Care

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Insurance Specialist/Receptionist is responsible for overseeing patient flow, answering phones promptly and courteously and scheduling appointments. May be responsible for data entry of patient demographics, posting of charges, payments and adjustments as required in the clinic setting. Other responsibilities may include obtaining insurance verification, referral authorization, processing and follow-up of insurance claims and collections as required. Expected to have knowledge of all front office procedures and adhere to all CCPN policies and procedures.

Education & Experience:

• High school graduate or equivalent.
• At least two years of experience in a medical office setting.
• Understanding of diversified insurance plans and Managed Care environment.
• Knowledge of coding and medical terminology.
• Exhibit good interpersonal and communication skills.
• Basic computer knowledge at a minimum.

Hours:

• Monday to Friday : 7:30am to 4:30pm with rotating weekends if needed.

About Cook Children’s:

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children’s is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children’s, we’re more than a health care system––we’re your friends, neighbors and even family members. And we’re parents too, so we can see the world through your eyes. We see what you’re going through––and how we can help you and your child get the best care and support possible.

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.