Medical Receptionist

Community Health Programs, Inc.; Pittsfield (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading health center is seeking a Medical Receptionist to welcome patients, manage appointments, and support healthcare providers. This entry-level full-time role requires strong interpersonal skills and the ability to handle a busy office environment. Bilingual candidates are encouraged to apply.

Qualifications

• Ability to interact with others with tact and diplomacy.
• Punctual and reliable; ability to maintain schedule commitments.

Responsibilities

• Welcome patients and ensure pre-exam information is accurate.
• Provide schedule support to providers.
• Conduct scheduling and reminder calls to patients.

Skills

Tact

Diplomacy

Professionalism

Multitasking

Problem Solving

Education

High School or Equivalent

Job description

Join to apply for the Medical Receptionist role at Community Health Programs, Inc.

3 days ago Be among the first 25 applicants

The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects co-payments and notifies the clinic that patients have arrived for their appointments. The Receptionist is responsible for the provider's schedules and ensures that patients and providers are notified accordingly. This person will support CHP's mission, vision, and values and will adhere to compliance protocols as well as CHP's policies and procedures.

Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What’s truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children’s well-being.

The region is a federally designated rural community and a Medically Underserved Population Area. Community Health Programs embraces its role as a nonprofit health care provider and community partner. We are a leader in the communities we serve by providing high quality healthcare, dental services, wellness education, and family support services. CHP outreach provides free health screenings, insurance enrollment assistance, as well as information so people can learn how to take better care of themselves and their families.

Medical Receptionist Essential Duties and Responsibilities:

• Welcome patients to the Health Center; ensure all pre-exam information is up to date and accurate before appointments; collect co-payments; make sure referrals are received.
• Provide schedule support to providers.
• Perform clerical duties as requested.
• Provide information to patients/outside callers.
• Record and deliver messages.
• Answer, screen, and route outside calls to the appropriate area or individual.
• Conduct scheduling/reminder/re-scheduling phone calls to patients.

Competencies:

• Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display the highest degree of professionalism and ethics.
• Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance.
• Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; respond promptly to requests for service and assistance.
• Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely.
• Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Punctual and reliable; ability to maintain schedule commitments.

Essential Skills and Qualifications:

• High School or Equivalent
• Spanish speaking/bilingual is a plus.
• Function in a busy office setting.
• Manage difficult or emotional customer situations.
• Support organization’s goals and values.
• Flexible.

To learn more and apply, please click here.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care