Medical Receptionist - Family Medicine (Feasterville)

Trinity Health; Springfield (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Trinity Health is seeking a full-time Medical Receptionist for their Feasterville Family Medicine team. The role involves handling calls, scheduling appointments, and maintaining patient records. Ideal candidates will have a high school diploma and experience in a physician's office.

Benefits

Medical, Dental, & Vision Coverage

Retirement Savings Program

Paid Time Off

Tuition Reimbursement

Free Parking

Qualifications

• 1+ year of physician office experience preferred.

Responsibilities

• Operates multiline telephone system to answer calls and direct callers.
• Schedules appointments and maintains patient records.
• Obtains revenue by recording and collecting patient charges.

Skills

Communication

Customer Service

Education

High School Diploma

Job description

Employment Type:

Full time

Shift:

Description:

St. Mary Physicians Group, a member of Trinity Health, Mid-Atlantic, is looking for a Medical Receptionist to join our Feasterville Family Medicine team!

Shift: Full-Time, days

The Medical Receptionist operates multiline line telephone system to answer incoming calls and directs callers to appropriate personnel. Sorts incoming mail and dispatches outgoing mail. Schedules appointments for employer or other employees for patients by mail, phone, or in person. Shows computer knowledge including operating a practice management system, internet accessibility and data entry.

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Contributes to team effort by accomplishing related results as needed.

Requirements:

• High School Diploma or equivalent (required)
• 1+ year of physician office experience (preferred)

We offer a competitive salary and comprehensive benefits including:

• Medical, Dental, & Vision Coverage
• Retirement Savings Program
• Paid Time Off
• Tuition Reimbursement
• Free Parking
• And more!

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.