Medical Receptionist

Horizon Health and Wellness; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a compassionate healthcare team dedicated to enhancing lives in Arizona. As a Medical Receptionist, you will be the welcoming face of our facility, ensuring smooth operations and providing exceptional service to our patients. This role offers professional development opportunities and the chance to make a real difference in the community. Enjoy competitive compensation and a comprehensive benefits package, including medical, dental, and vision insurance. If you're friendly, organized, and eager to contribute to a mission-driven organization, this position is perfect for you.

Benefits

Professional development opportunities

Competitive compensation

Medical, dental, vision insurance

401k investment plan with company match

Generous paid time off

Tuition reimbursement

Qualifications

• 2 years of experience in a medical office preferred.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Greet and assist patients at the front desk.
• Schedule and confirm appointments, ensuring patient satisfaction.
• Process payments and verify insurance details.

Skills

Customer Service

Organizational Skills

Empathy

Computer Literacy

Bilingual (English/Spanish)

Education

High School Diploma or GED

Tools

Electronic Medical Record Systems

Job description

Job Details

Job Location: PHOENIX, AZ

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Day

Job Category: Admin - Clerical

Description

Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

We offer:

• Professional development and career advancement opportunities
• Competitive compensation
• Medical, dental, vision insurance
• 401k investment plan with company match
• Generous paid time off and paid holidays
• Tuition reimbursement
• The opportunity to help us make a difference in the lives of the patients and communities we serve.

Qualifications

We are looking for an outgoing, friendly, and organized individual to join our team!

Hours: Monday through Friday

Summary of Responsibilities:The Medical Receptionist is responsible for managing the front desk of a healthcare facility, ensuring smooth operations and providing excellent patient service. This role involves greeting patients, scheduling appointments, handling patient inquiries, and performing various administrative tasks.

Key Responsibilities:

• Greet patients professionally both in person and on the phone.
• Answer and direct phone calls to appropriate staff members.
• Schedule and confirm patient appointments.
• Verify patient information, including insurance details.
• Assist patients with completing necessary forms and documentation.
• Process patient payments.
• Coordinate with medical staff to optimize patient flow and satisfaction.
• Handle sensitive information with confidentiality and professionalism.

Requirements:

• High School diploma or GED
• Education and/or experience equivalent to 2 years preferred.
• Possess pleasant and friendly demeanor
• Ability to demonstrate empathy and compassion to individuals who are in distress due to physical or behavioral health issues.
• Must be 21 years of age or older.
• Possess knowledge of general filing system.
• Must be computer literate and possess ability to type approximately 35 wpm with 85% accuracy.
• Ability to attend to multiple tasks accurately and with minimal oversight
• Working knowledge/familiarity with electronic medical record preferred but not required
• Must obtain a Fingerprint clearance card and be able to pass a background check.
• Possess valid driver's license, reliable transportation and phone

Qualifications Preferred:

• One year of medical office experience
• Bilingual English/Spanish