Medical Receptionist

CommonSpirit Health; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Saint Joseph’s Hospital and Medical Center in Phoenix, AZ, seeks a Medical Receptionist to welcome patients and support efficient clinic operations with warmth and professionalism.

You will manage patient check-ins, handle calls, coordinate scheduling, and assist with basic front-desk tasks, while leveraging technology and maintaining accuracy. Fluency in Spanish is a plus; compassionate, patient-centered service is central to our Humankindness legacy.

Qualifications

• High School Diploma or GED required.
• Spanish bilingual preferred.
• Excellent interpersonal skills and compassion.
• Proficiency with office technology and familiarity with front-desk software.

Responsibilities

• Perform clerical duties: maintain deposit logs, prepare schedules/reports, support provider scheduling.
• Maintain a positive customer service atmosphere in reception areas.
• Answer phones in a pleasant and helpful manner.
• Coordinate patient movement and report irregularities.
• Operate multi-line phones and basic office equipment (computers, fax/copy).

Skills

Interpersonal skills

Technology proficiency

Patient-focused

Spanish bilingual (preferred)

Education

High School Diploma or GED

Tools

Multi-line phones

Computers

Fax/Copy machines

Job description

Job Summary and Responsibilities

As a Medical Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey. Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions. To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
• Ensures positive customer service atmosphere and interactions in reception areas
• Answers the telephone in a pleasant and helpful manner
• Coordinate patient movement, reports problems or irregularities
• Working knowledge of multi-line phones
• Working knowledge of computers, fax/copy machines

Job Requirements

Required

• High School Diploma or GED

Preferred

• Previous medical office and/or insurance experience
• Spanish Bilinigual

Where You'll Work

Hello Humankindness: Join a Legacy of Healing at Saint Joseph’s Hospital and Medical Center (SJHMC)

Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.

Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.

Leaders in Specialized Care:

• Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
• Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
• Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Why SJHMC?

• Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
• Community & Collaboration: Be part of a network committed to global health and well-being.
• Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.