Medical Receptionist

ConvenientMD; Peabody (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Receptionist to enhance patient experiences in a healthcare setting. This role involves welcoming patients, managing registrations, and coordinating with clinical teams to ensure efficient patient flow. Ideal for individuals eager to start a career in healthcare, this position offers opportunities for professional growth and the chance to make a meaningful impact on patient care. Join a collaborative environment where your contributions will be valued and recognized, and enjoy comprehensive benefits and educational opportunities.

Benefits

Free Urgent Care Services

Health Insurance

Dental Insurance

Vision Insurance

401k

Educational Opportunities

Discounts on Services and Products

Qualifications

• Proactive communicator with strong organizational skills.
• Detail-oriented and compassionate towards patients.

Responsibilities

• Greet and register patients, ensuring smooth clinic operations.
• Handle billing inquiries and collect payments professionally.

Skills

Communication Skills

Organizational Skills

Customer Service

Detail-oriented

Technical Proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Records Systems

Job description

Join to apply for the Medical Receptionist role at ConvenientMD

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. We are building a team of dedicated professionals who genuinely care about improving lives, are passionate about making a difference, and eager to learn from one another.

The Opportunity

As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into our clinics. Working alongside the clinical team, you'll greet patients, complete registration, update records, collect payments, and ensure timely patient care regardless of reservations.

This is an ideal opportunity for someone looking to start their career in healthcare or customer service, enjoy working with people, stay organized, and multitask effectively. We encourage you to apply!

Your Impact

1. Patient Interaction:
   • Greet patients warmly and professionally.
   • Register patients accurately and efficiently.
   • Handle insurance and billing inquiries clearly.
   • Assist ill or distressed patients as needed.
2. Payment Collection:
   • Collect payments, insurance co-pays, and charges following clinic policies.
   • Request card on file and follow-up on balances.
3. Clinic Coordination & Collaboration:
   • Manage reservations and registration, ensuring smooth patient flow.
   • Assist with scheduling referrals and working across multiple software systems.
4. Front Desk Management:
   • Answer calls professionally.
   • Maintain an organized reception area.
   • Perform administrative duties like photocopying and filing.
5. CMD Technology & Offerings:
   • Familiarize with services and costs.
   • Use software for scheduling and records.

Required Availability

• Work 12-hour shifts as specified for full-time, part-time, or per diem roles.
• Flexibility for nights, weekends, holidays.
• Travel within locations and for training as needed.

Who You Are

• High School Diploma or GED.
• Proactive, confident communicator.
• Detail-oriented and organized.
• Compassionate and patient-focused.
• Technically proficient (Microsoft Office, software systems).
• Team player, self-motivated, and analytical.
• Trustworthy with confidential information.

Bonus Qualifications

• Medical Receptionist certification.
• Experience in healthcare or customer service.
• Knowledge of medical terminology and insurance processes.
• Experience with electronic records and billing.

Why ConvenientMD?

• Professional growth in a collaborative environment.
• Free urgent care services for team members and families.
• Comprehensive benefits including health, dental, vision, 401k, and more.
• Educational opportunities with Purdue University Global.
• Discounts on various services and products.

We value diversity and are committed to creating an inclusive workplace. We encourage applications from all backgrounds and identities. If you're looking for a meaningful next step and want to make a difference, we look forward to hearing from you.