Medical Receptionist

CoreLife Healthcare; Pasadena (MD); On-site; Full time

Job summary

A leading healthcare company in Pasadena, MD is seeking a Medical Receptionist to enhance patient experiences in a values-based culture. This role includes managing patient check-ins, insurance handling, and appointment scheduling within a supportive team framework. With a competitive hourly rate, comprehensive benefits, and a four-day workweek, it offers significant opportunities to impact patient lives positively.

Benefits

Medical, dental, and vision insurance

Wide selection of ancillary benefits

Paid time off

7 paid holidays

Retirement plan

Qualifications

• One year of medical front office experience required.
• Knowledge of medical terminology and familiarity with medical insurance is essential.
• Passion for changing lives, one patient at a time.

Responsibilities

• Provide exceptional patient experience and manage check-in/check-out processes.
• Handle medical insurance and schedule follow-up appointments.
• Serve as primary contact for prospective patients.

Skills

Customer service

Communication

Problem-solving

Interpersonal skills

Critical thinking

Education

CPR Certification

Job description

MEDICAL RECEPTIONIST

Do you aspire to play a pivotal role in enhancing the patient experience with your exceptional customer service skills? This opportunity is for you and the patients whose lives you'll positively impact!

At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with MedStar Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in patients' lives.
We seek a Medical Receptionist to join our Pasadena, MD location. You will have a set 4-day workweek, 10 hours per day, with a 3-day weekend at this location.
The Medical Receptionist will:

• Provide exceptional patient experience while managing the check-in and check-out process, which may include helping them complete any paperwork
• Handling medical insurance, collecting payments and balances
• Scheduling follow-up appointments
• Professionally and timely answering the telephone
• Managing the appearance and cleanliness of the clinic
• Serve as the primary point of contact for our prospective patients
• Educate referred patients about the services and programs CoreLife offers

QUALIFICATIONS:

• One (1) year of medical front office experience
• Knowledge of medical terminology and familiarity with medical insurance
• Passion for changing lives, one patient at a time
• Valid CPR license
• Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills

AS A CORELIFE TEAMMATE, YOU CAN EXPECT:

• Values-based culture
• A competitive hourly rate ($17-19)
• Medical, dental, and vision insurance
• Wide selection of ancillary benefits
• Paid time off
• 7 paid holidays
• Retirement plan

CoreLife is an Equal Opportunity Employer.