Medical Receptionist

Nebraska Medicine; Omaha (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

Nebraska Medicine is looking for a Medical Receptionist to join their Village Pointe location in Omaha. This role involves welcoming patients, answering calls, and managing appointments amidst competitive benefits including retirement contributions and tuition reimbursement. The ideal candidate will showcase excellent customer service skills and possess a high school education or equivalent, with additional education leading to enhanced qualifications.

Benefits

Competitive Benefits including retirement match contribution

PTO accrual

Tuition reimbursement

Qualifications

• Minimum of 16 years of age required.
• High level of customer service capability.
• Effective communication skills are essential.

Responsibilities

• Greet and welcome patients and others at the check-in desk.
• Answer incoming calls professionally and schedule appointments.
• Register patients according to established protocols.

Skills

Customer Service

Communication

Organizational Skills

Analytical Skills

Flexibility

Education

High school education or equivalent

One year post-secondary education in business or medical assistant program

Tools

Microsoft Office

Job description

If you are a current Nebraska Medicine employee, you will need to submit an application on the internal careers site. You will need to log into your Workday account via the Nebraska Medicine intranet or the Workday app.

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Position Highlights: Medical Receptionist

Nebraska Medicine is now taking applications for a talented individual to join us as a Medical Receptionist at our Village Pointe location in Omaha, NE.

Shift Details:

• 40 hrs/wk

• Monday-Friday 8:30am-5:00pm

• ***Mandatory Training for the first 2 weeks. Mon-Fri 7:00am-3:30pm***

Why Nebraska Medicine :

Our shared values reflect who we are and why we’re here and include, Innovation, Teamwork, Excellence, Accountability, Courage, and Healing.

• Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement

• Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care

• Forbes Magazine recognizes us in their list of America’s Top Employers and the Best Employer in Nebraska

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Required Qualifications:

• Minimum of 16 years of age required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
• Demonstrated analytical, prioritization and organizational skills required.
• Demonstrated flexibility and dedication to team environment required.
• Effective communication skills required.

Preferred Qualifications:

• High school education or equivalent preferred.

• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.

• Nursing Assistant or Medical Assistant preferred.
• Knowledge of medical terminology preferred.
• Experience with Microsoft Office, specifically Word and Excel preferred.
• Depending on the position available, fluency in Spanish preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.