Medical Receptionist

Ascension Saint Thomas Urgent Care; Murfreesboro (TN); On-site; USD 29,000 - 36,000; Full time

Job summary

Ascension Saint Thomas Urgent Care in Murfreesboro, TN is seeking an experienced Medical Receptionist to join our team. You will greet patients, activate patient files, and support both patients and medical staff in a fast-paced clinic.

Responsibilities include handling multi-line phones, intake and discharge of patients, collecting insurance information, processing payments, and maintaining a clean, compliant front desk. Full-time, rotating shifts.

Qualifications

• High school diploma or equivalent.
• Knowledge of basic computer software and the ability to learn electronic medical records.

Responsibilities

• Greet all patients and visitors and guide them through registration.
• Answer multi-line phones, and handle filing, scanning, and daily patient callbacks.
• Check in and discharge patients, assist clinical staff, and close the office at end of shift.

Skills

Greet patients

Phone etiquette

Administrative support

Front desk operations

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Ascension Saint Thomas Urgent Care is looking for experienced Medical Receptionists to join our team in Murfreesboro, TN.

JOB SUMMARY:

The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.

KEY RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S THE SCHEDULE?

Full-time team memberswork a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

WHAT'S REQUIRED?

• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records