Medical Receptionist

American Family Care; Montgomery (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a detail-oriented Medical Receptionist to enhance patient experience at their state-of-the-art urgent care facility. This role is pivotal in verifying insurance coverage, resolving billing issues, and providing financial counseling to patients. With a focus on patient satisfaction, you will be the welcoming face of the clinic, ensuring smooth operations at the front desk. The position offers a dynamic work environment with opportunities for growth into roles like Billing Specialist or Clinic Supervisor. Join a mission-driven team dedicated to providing accessible healthcare and making a meaningful impact in the community.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Coverage

HSA with Employer Contributions

Disability Insurance

Life Insurance

401(k) with Match

Paid Time Off

Uniform Allowance

Qualifications

• Experience in insurance verification and medical billing is essential.
• Detail-oriented with a strong focus on patient satisfaction.

Responsibilities

• Verify insurance coverage and prevent billing denials.
• Manage front desk operations and maintain patient records.

Skills

Insurance Verification

Medical Billing

Patient Financial Counseling

Problem-Solving

Attention to Detail

Education

High School Diploma

X-Ray Tech Certification

Medical Assistant Certification

Tools

Billing Software

EMR Systems

Job description

Join to apply for the Medical Receptionist role at American Family Care

Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED!

Help Us Keep Life Uninterrupted!

At American Family Care, we're revolutionizing healthcare access with over 400 clinics across 26 states. We seek a detail-oriented Medical Receptionist to be the welcoming face of our clinic and support our patient-first approach.

Why Your Insurance Verification Skills Matter Most

You're not just answering phones – you're crucial to our revenue protection and patient financial counseling. Your accuracy in insurance verification impacts patient experience and our clinic's financial health. We need someone skilled at resolving insurance and billing challenges while maintaining high patient satisfaction.

Key Responsibilities

1. Master Insurance Verification: Verify coverage before services, prevent denials, maximize revenue.
2. Financial Counseling: Clearly explain costs and billing processes to patients.
3. Solve Billing Problems: Identify and resolve insurance discrepancies proactively.
4. Drive Patient Satisfaction: Provide exceptional service during financial discussions.
5. Be the Face of AFC: Greet patients warmly and professionally.
6. Own the Front Desk Flow: Manage payments, appointments, check-ins efficiently.
7. Protect Patient Information: Maintain records following HIPAA regulations.

Ideal Candidate

• Experience with insurance verification and medical billing.
• Ability to explain complex insurance concepts empathetically.
• Highly detail-oriented, accurate with data.
• Previous experience as Medical Receptionist or similar role.
• Tech-savvy with billing software and EMR systems.
• Strong problem-solving skills and positive attitude.

Benefits

• Marketable skills in medical billing and insurance.
• Specialized training in insurance verification and financial counseling.
• Impactful work helping patients and maintaining clinic health.
• Transferable clerical and revenue cycle skills.
• Opportunity to grow into roles like Billing Specialist or Clinic Supervisor.

Perks & Benefits

• Medical, Dental & Vision Insurance (after 30 days)
• Mental Health & Prescription Coverage
• HSA with employer contributions
• Disability & Life Insurance
• 401(k) with Match
• Paid Time Off (starting at 152 hours/year)
• Employee Assistance Program
• Uniform Allowance, Verizon Discount, and more

Role Details

• Location: State-of-the-art urgent care facility
• Schedule: Full-time, flexible shifts
• Requirements: High school diploma; X-Ray Tech, Medical Assistant, or related certification a plus

Join Us

Help patients live life uninterrupted. Apply today and be part of AFC’s mission to provide excellent healthcare in a caring, accessible environment. AFC is an Equal Opportunity Employer committed to diversity and inclusion. For accommodations, contact [e-mail].

Compensation range: $18.00 to $22.00 per hour. Actual pay varies based on experience, skills, and other factors.