Medical Receptionist

DVC MSO LLC; Leawood (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and Dental insurance

401(k) retirement plan with employer

Generous PTO

Ongoing training

Collaborative work environment

Job summary

Discover Vision Centers in the Kansas City area seeks a Front Office Patient Coordinator to warmly welcome patients, collect information, and support daily clinic operations.

You will verify insurance, schedule appointments, handle payments, and maintain HIPAA compliance in a fast-paced eye care setting; overtime may be required based on clinic needs.

Qualifications

• Excellent communication and organizational abilities.
• Outstanding customer service and patient rapport.
• Proficient computer skills and accurate data entry.
• Ability to maintain confidentiality per HIPAA.
• Experience verifying insurance preferred.
• Team-oriented with strong collaboration with physicians and staff.

Responsibilities

• Greet and check in/out patients professionally.
• Collect demographic, insurance, and billing info accurately.
• Verify insurance coverage and file claims.
• Schedule appointments and manage medical records.
• Collect co-pays and balances; deliver contact lenses when applicable.
• Perform accurate data entry and maintain confidentiality.
• Open/close clinic and support daily operations.
• Collaborate with physicians and staff to support clinic flow.

Skills

Communication skills

Organizational skills

Customer service

HIPAA compliance

Insurance verification

Team collaboration

Job description

Description

Join Kansas City’s leading eye care team! At Discover Vision Centers, we believe teamwork and compassion are the foundation of delivering exceptional patient experiences. We are currently hiring a Front Office Patient Coordinator to join our dedicated team of professionals who share one focus: providing outstanding care to every patient.

Why Discover Vision Centers?

As the first point of contact for our patients, you play a vital role in ensuring a smooth, welcoming, and professional experience. This position is perfect for someone who enjoys patient interaction, thrives in a fast-paced environment, and takes pride in accuracy and customer service.

Responsibilities

• Greet and check in/out patients in a professional, courteous manner
  
• Accurately collect patient demographic, insurance, and billing information
  
• Verify insurance coverage, obtain authorizations, and file insurance claims
  
• Schedule patient appointments and manage medical records
  
• Collect co-pays, deductibles, and balances; deliver contact lenses when applicable
  
• Perform accurate data entry and maintain confidentiality in compliance with HIPAA regulations
  
• Assist with opening and closing the clinic, ensuring readiness for daily operations
  
• Collaborate with physicians, management, and staff to support efficient clinic flow
  

Hours: Monday–Friday, 8:00 AM – 5:00 PM. Flexibility to open early or stay late based on clinic needs.

Requirements

• Strong communication and organizational skills
• Excellent customer service and patient rapport
• Basic computer proficiency and accurate data entry skills
• Ability to maintain confidentiality and adhere to HIPAA regulations
• Previous experience verifying insurance preferred
• Team-oriented mindset with the ability to work well with physicians, management, coworkers, and patients

Benefits

We value work-life balance and want our employees to thrive both personally and professionally. Our comprehensive benefits package includes:

• Health and Dental insurance
• 401(k) retirement plan with employer match
• Generous Paid Time Off (PTO) program
• Ongoing training and opportunities for growth
• A supportive, collaborative work environment