Medical Receptionist - Float

EyeCare Partners; Leawood (KS); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Employee Discounts

Competitive Base Pay

Job summary

EyeCare Partners is seeking a Medical Receptionist (Patient Coordinator) in Leawood, KS. This role involves greeting patients, checking them in/out, verifying insurances, and providing outstanding customer service. Candidates are expected to have a High School Diploma and some related experience.

The position requires strong communication skills, proficiency in basic computer applications, and the ability to travel between locations in Kansas City as needed.

Qualifications

• Greet patients and check them in/out for their appointments.
• Verify medical and vision insurances.
• Provide exceptional customer service in every interaction.

Responsibilities

• Answer phones with prompt, courteous service.
• Manage patient flow in the office.
• Complete daily reconciliations / close day / countdown cash drawer.

Skills

Customer service

Communication

Basic computer skills

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title: Medical Receptionist (Patient Coordinator)

Company: Sabates Eye Centers

Location: Leawood, KS 66211

Travel: This position regularly travels between all locations in Kansas City (St. Luke's Plaza, Independence, North KC, St. Joseph) and Leawood, KS. Please only apply if comfortable with local travel.

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Employee Discounts
• Competitive Base Pay

Hours

• Full Time
• Our offices are open from Monday-Friday 8am-5pm, Saturday 8am-12pm
  • You may need to work a little earlier/later as needed
  • You will not work every Saturday, as everyone rotates working Saturdays!

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Excitement to learn and grow

Essential Functions

• Greet patients and check them in/out for their appointments
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Provide exceptional customer service in every interaction

Summary

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visits and collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager

Qualifications

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Education and/or Experience

• Minimum Required: High school diploma or general education degree (GED)
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

Licenses and Credentials

No specific licenses or credentials required.

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

Equal Opportunity Statement

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.