Medical Receptionist

ADP, Inc.; Lakeland (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

SFP Health Group is seeking a Clinic Receptionist for our Lakeland clinic. In this full‑time role you will manage front desk operations, register patients, verify demographics and insurance, collect co‑pays, answer multi‑line phones, and greet visitors to ensure a smooth patient flow.

You will coordinate scheduling, maintain records, monitor access, handle clerical support, and keep office supplies stocked.

Qualifications

• Must be detail-oriented and able to multi-task.
• Exercise proper phone etiquette and navigate computer software systems proficiently.
• Be team-oriented and work well with patients, colleagues, physicians, and other personnel.

Responsibilities

• Registers patients and ensures that complete and accurate information is obtained.
• Accountable for the efficient operation of the front desk and reception function for a clinic department.
• Provides a variety of administrative and clerical support to facilitate the smooth operation of the clinic or department.
• Answer phone with multiple lines.
• Greet and direct patients and visitors to the clinic.
• Collect and record payments such as co-pays or balance.
• Ability to manage heavy call traffic quickly and accurately on multi-incoming and outgoing lines.
• Knowledge of patient confidentiality and privacy requirements.
• Check in and check out patients.
• Verify insurance information.
• Coordinates and schedules services for patients and providers.
• Manages office supplies as needed.
• Monitors visitor access and issues passes when required.
• Receive/transfer patient records and record filing system.
• Verify patient demographic information and accurately enter the same into computer system.

Skills

Detail oriented

Phone etiquette

Multitasking

Team player

Communication skills

Education

High school diploma or equivalent

Medical terminology knowledge

Tools

Outlook

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

Full Time Lakeland, FL, US

5 days ago Requisition ID: 1104

• Company: SFP Health Group


• Job title: Medical Receptionist


• Division/Department: Clinic Operations


• Reports to: Director of Operations

Job Summary

Our innovative and rapidly expanding company is seeking experienced candidates for the position of Clinic Receptionist. If you are interested in joining our dynamic team, please review the following list of responsibilities and qualifications.

Essential Duties and Responsibilities

• Registers patients and ensures that complete and accurate information is obtained.


• Accountable for the efficient operation of the front desk and reception function for a clinic department.


• Provides a variety of administrative and clerical support to facilitate the smooth operation of the clinic or department.


• Answer phone with multiple lines.


• Greet and direct patients and visitors to the clinic.


• Collect and record payments such as co-pays or balance.


• Ability to manage heavy call traffic quickly and accurately on multi-incoming and outgoing lines.


• Knowledge of patient confidentiality and privacy requirements.


• Check in and check out patients.


• Verify insurance information.


• Coordinates and schedules services for patients and providers.


• Manages office supplies as needed.


• Monitors visitor access and issues passes when required.


• Receive/transfer patient records and record filing system.


• Verify patient demographic information and accurately enter the same into computer system.

Knowledge, Skills, and Abilities

• Must be detail-oriented, possess the ability to multi-task/problem solve, and be open to cross-functional training.


• Exercise proper phone etiquette and navigate computer software systems proficiently.


• Be team-oriented and work well with patients, colleagues, physicians, and other personnel in a professional and courteous manner.


• Have exceptional organizational skills with the ability to prioritize and complete tasks quickly.


• Knowledge of medical terminology, CPT, HCPCS, and ICD coding preferred.

Qualifications

• 1-2 years of medical background.


• High school diploma or equivalent (Preferred)


• Previous experience as a medical receptionist (Preferred)


• Knowledge of medical terminology (1 year preferred)


• Some experience with Outlook, and Microsoft office


• Bilingual (Spanish and English preferred)

Physical & Mental Requirements: (check all that apply)

• Ability to stand or sit for extended periods of time.


• Ability to receive and comprehend instructions verbally and/or in writing.


• Ability to use logical reasoning for simple and complex problem solving.


• Occasionally requires exposure to communicable diseases or bodily fluids.


• Occasional travel for clinic activities may be required.

The information listed above is not comprehensive of all duties/responsibilities performed. This job description i s not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.