Medical Receptionist

Discover Vision; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and Dental insurance

401(k) retirement plan with employer

Paid Time Off (PTO)

Ongoing training

Collaborative work environment

Job summary

Discover Vision Centers is seeking a Front Office Patient Coordinator to greet patients, collect demographics and insurance information, verify coverage, schedule appointments, and manage records. The role emphasizes accuracy, confidentiality, and excellent customer service in a busy eye care setting.

The ideal candidate will have strong communication skills, be proficient with basic computer tasks, and work well with physicians and staff to ensure smooth clinic operations.

Qualifications

• Strong communication and organizational skills.
• Excellent customer service and patient rapport.
• Basic computer proficiency and accurate data entry skills.
• Ability to maintain confidentiality and adhere to HIPAA regulations.
• Previous experience verifying insurance preferred.
• Team-oriented mindset with the ability to work well with physicians, management, coworkers, and patients.

Responsibilities

• Greet and check in/out patients in a professional, courteous manner.
• Accurately collect patient demographic, insurance, and billing information.
• Verify insurance coverage, obtain authorizations, and file insurance claims.
• Schedule patient appointments and manage medical records.
• Collect co-pays, deductibles, and balances; deliver contact lenses when applicable.
• Perform accurate data entry and maintain confidentiality in compliance with HIPAA regulations.
• Assist with opening and closing the clinic, ensuring readiness for daily operations.
• Collaborate with physicians, management, and staff to support efficient clinic flow.

Skills

Communication skills

Organizational skills

Customer service

Data entry

HIPAA compliance

Insurance verification

Team oriented

Job description

Description

Join Kansas City’s leading eye care team! At Discover Vision Centers, we believe teamwork and compassion are the foundation of delivering exceptional patient experiences. We are currently hiring a Front Office Patient Coordinator to join our dedicated team of professionals who share one focus: providing outstanding care to every patient.

Why Discover Vision Centers?

As the first point of contact for our patients, you play a vital role in ensuring a smooth, welcoming, and professional experience. This position is perfect for someone who enjoys patient interaction, thrives in a fast-paced environment, and takes pride in accuracy and customer service.

Responsibilities

• Greet and check in/out patients in a professional, courteous manner
  
• Accurately collect patient demographic, insurance, and billing information
  
• Verify insurance coverage, obtain authorizations, and file insurance claims
  
• Schedule patient appointments and manage medical records
  
• Collect co-pays, deductibles, and balances; deliver contact lenses when applicable
  
• Perform accurate data entry and maintain confidentiality in compliance with HIPAA regulations
  
• Assist with opening and closing the clinic, ensuring readiness for daily operations
  
• Collaborate with physicians, management, and staff to support efficient clinic flow
  

Hours: Monday-Friday, 8:00 AM - 5:00 PM. Flexibility to open early or stay late based on clinic needs.

Requirements

• Strong communication and organizational skills
• Excellent customer service and patient rapport
• Basic computer proficiency and accurate data entry skills
• Ability to maintain confidentiality and adhere to HIPAA regulations
• Previous experience verifying insurance preferred
• Team-oriented mindset with the ability to work well with physicians, management, coworkers, and patients

Benefits

We value work-life balance and want our employees to thrive both personally and professionally. Our comprehensive benefits package includes:

• Health and Dental insurance
• 401(k) retirement plan with employer match
• Generous Paid Time Off (PTO) program
• Ongoing training and opportunities for growth
• A supportive, collaborative work environment