Medical Receptionist

American Family Care; Houston (TX); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Great work environment

Flexible scheduling

Benefits package

Descrizione del lavoro

American Family Care (AFC) is seeking a medical front desk Clerk to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records. You will help balance daily charges and ensure smooth patient flow.

The role requires a High School diploma or equivalent and basic computer skills. Prior medical clerical experience is preferred, with a focus on accuracy and excellent customer service in a fast-paced clinic setting.

Competenze

• High School graduate or equivalent.
• Basic computer knowledge (e.g., Microsoft Office).
• Strong accuracy, attention to detail and customer service.

Mansioni

• Greet patients and collect insurance and IDs.
• Register patients and verify insurance accurately.
• Process patient payments and address billing issues.
• Maintain patient records and documentation.
• Balance daily charges and prepare closing reports.
• Respond to patient needs with excellent service.

Conoscenze

Customer service

Attention to detail

Phone etiquette

Microsoft Office

Formazione

High School diploma or equivalent

Descrizione del lavoro

Benefits/Perks

• Great small business work environment
• Flexible scheduling
• Paid time off, health insurance, dental insurance, retirement benefit, and more!

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.